Office Service Associate DC Floater

Job Description

Job Description

Key Responsibilities :

• This position will be stationed in Washington, DC with travel to Northern, VA area whenever staffing gaps or workload demands arise.
  Handle all materials received in the Mail Center [receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.].
  • Deliver, pickup, and transport materials within, between, to, and from various departments. 
  • Deliver office supplies.                                                                                                                                                                                                       • Deliver within the building and other locations.
  Collect data for reports
  • Ensures Customer Service area is always staffed and provide back up for call outs.
  • Maintains records and files
  • Must have good working knowledge of postal regulations
  • Must have good working knowledge of computer basics
  • Provide problem resolution
  • May deal with difficult or irate customer periodically
  • Ensures equipment is in good working order, equipment maintenance
  • Interfaces with the client contact when required
  • Keeps manager informed of operational efficiencies and potential problems
  • May be required to work overtime periodically
  • Able to set priorities                                                                                                                                                                                                    *Ability to travel and provide to all assigned work locations.
  • Must be flexible to adapt to changes
  • Must demonstrate leadership qualities

Qualifications :

High School diploma or equivalent (GED).
Must have reliable transportation to travel to various client sites
• Minimum of 2 years Mail/Print services related experience preferred with knowledge of commonly used Office Services procedures.
• 1-3 years experience with Microsoft Office Software (Word, Excel, etc.).
• Excellent customer service skills; must possess a "can do" attitude.
• Excellent communication skills both verbal and written.
• Ability to effectively work individually or in a team environment.
• Competency in performing multiple functional tasks.
• Attention to detail.
• Ability to handle mail or hand cart, as well as flatbed.
• Must be able to lift up to 50+ pounds.