Loan Originator Production Manager (Chicago)

About the job Loan Originator Production Manager

We\'re looking for a driven Production Manager to lead, mentor, and grow our mortgage origination team. This is a hands‑on leadership position where you\'ll oversee recruitment, training, and daily production ensuring every loan moves efficiently, compliantly, and with exceptional service.

What You\'ll Do:

• Recruit, hire, and train Loan Officers and sales support staff.
• Create a structured onboarding and mentorship program for new hires.
• Foster a culture of accountability, collaboration, and consistent results.

• Manage daily pipeline activity to ensure timely, accurate closings.
• Collaborate with processing, underwriting, and closing departments to resolve issues quickly.
• Maintain excellence in loan quality, compliance, and customer experience.

• Drive origination growth through effective coaching, lead management, and referral strategies.
• Track key metrics (volume, pull‑through, turn times, quality) and report results to senior leadership.
• Ensure all production meets company policies, agency guidelines, and regulatory standards.

• Support Loan Officers in building and maintaining referral relationships with agents, builders, and financial partners.

What You Bring

• 5+ years of mortgage origination experience, including 2+ years in leadership or production management.
• In‑depth knowledge of FNMA/FHA/VA guidelines, Encompass LOS, and retail mortgage operations.
• Proven success in recruiting, coaching, and developing high‑performing Loan Officers.
• Strong leadership, communication, and accountability skills.
• NMLS license preferred (active or previously held).
• Must reside within commuting distance of Oak Lawn, IL.