SaaS Service Delivery Lead - Remote & Reliability
Incognito Software Systems Inc
- Remote job
Incognito Software Systems Inc is seeking a Manager for Hosting Service Delivery located in Pennsylvania. This role is critical in leading the operational delivery of our SaaS offerings and ensuring service reliability. The successful candidate will manage high-severity incidents, provide proactive customer communication, and drive continuous improvement in service delivery. You will oversee a team and collaborate with various stakeholders to deliver exceptional outcomes. #J-18808-Ljbffr Incognito Software Systems Inc
$127.6k - $172.5k
...brightest, we invite you to join us!This role is remote, but distance is no barrier to impact.... ..., and MDR teams to ensure consistent service quality and cross-functional... ...preferably within enterprise cybersecurity or SaaS environments)Strong understanding of XDR,...Remote workFull timeVisa sponsorshipWork visa$180k - $210k
Summit Human Capital is seeking a highly motivated Service Delivery Lead - Operations, Technical Support & Customer Engagement to support our... .... This position has the exciting opportunity to ensure reliable service delivery, operational support, and continuous improvement...Remote job- ...customers buy a premium managed services package - a dedicated pod of... ...be the project manager and delivery lead for the managed services portfolio... ...management within B2B SaaS or enterprise software. ~ A... ...Professional development support, remote workspace setup bonus. ~...Remote workFull timeShift work
- Coeur Mining, Inc. seeks a Lead, IT Service Delivery to oversee day-to-day ITSM across the Chicago corporate offices, ensuring reliable end-user services for in-person and remote users and maintaining high-touch executive support. This role partners with Apps, Infra, and...Remote work
- Role Purpose Own end-to-end delivery, reliability, and continuous improvement of IT services that enable R&D innovation across multiple... .... Key Responsibilities Lead day‑to‑day IT service delivery for... ...leadership of multi‑vendor, on‑site/remote teams with measurable SLA...Remote workLocal area
$90k
A growing IT service provider seeks an experienced MSP Service Delivery Manager to enhance managed client service operations. The role involves overseeing service... ...communication skills. This full-time position is remote or hybrid, offering a competitive salary of $90K. #J...Remote jobFull time- ...security data, identify improvements in detection and alert quality, and advise on data onboarding and correlation techniques. You will lead onboarding sessions, security reviews, and proactive engagements, translating complex concepts for diverse audiences while...Remote job
- Blue Mantis is seeking a Service Delivery Lead with a strong foundation in enterprise IT systems to serve as the technical liaison for a strategic client. This remote role emphasizes customer-focused leadership, ITIL-aligned processes, and hands-on technical capability...Remote job
- TEKsystems in Kissimmee, FL seeks a Computer Operations Manager to lead IT service delivery, overseeing assets, deployments, and lifecycle management.... ...or bachelor’s degree, and the ability to travel to remote sites as needed. This is a contract-based, fully onsite position...Remote workContract work
- Ascend Learning is seeking a Manager MSP Service Delivery to oversee the operational performance of the MSP across NASM’s technology stack,... ...before production. The position is hybrid from Gilbert, AZ with remote options within the continental United States, requiring...Remote job
- ...highly skilled, versatile, strategic, and customer-focused Service Delivery Lead, with a strong foundation in enterprise IT systems to join... ...events, including weekends, with the ability to coordinate with remote teams and provide leadership. Reporting & Analytics:...Remote workHourly payContract workLocal area
- Leidos is seeking a Deputy Program Manager / Service Delivery Manager to support a large-scale FDA IT infrastructure program. The role backs... ...the Program Manager, ensures continuity of operations, and leads SLA compliance across ten task areas. The successful candidate...Remote job
- United States Digital Space LLC seeks a Team Manager, Service Product Delivery to lead a team delivering tailored professional learning for virtual... ...building staff capacity in adult learning principles across a remote, distributed team. #J-18808-Ljbffr United States Digital...Remote jobLocal area
- Aleysian in Chicago seeks a Client Services Executive to lead a portfolio of engagements, drive delivery quality and financial performance, and nurture executive client... ...who can work from our downtown office; remote options exist for qualified locations and travel...Remote workWork at office
- ...QA and compliant records handling, and coordinate with Payors and risk management. Prior data-entry and customer service experience are valued, with remote work ability as needed. You will collaborate with leadership to drive process improvements, review data, and deliver...Remote work
- ...Manager III - Banking and Payments Platforms Service Delivery LeadLocation:Block 23What you'll do:The role is responsible for leading a team of application developers,... ...function at a high level of consistency and reliability. Implement safety procedures and data recovery...Full time
- ...self‑release, and full‑time surveillance. Overview As Audit Service Delivery Lead at SQA Services, you will play a pivotal role in supporting... ...Audits Assessments Supplier Desktop Evaluations Manage remote Service Delivery Coordination team across multiple time zones...Remote workPermanent employmentFull timeContract workFor contractorsWork experience placementWork at office
- ...Job Description Job Description Accounts Receivable (AR) Service Delivery Lead is responsible for managing AR performance, with a primary focus... ...the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements...Remote workHourly payWork at office
$151k - $200k
...team! Barracuda is a leading cybersecurity... ...and a managed XDR service, to strengthen cyber... ...for a Manager, Site Reliability Engineering to... ...business-critical SaaS applications. This... ...practices into service delivery.What you will... ...candidates’ qualifications and experience.#LI-RemoteRemote workWorldwide- ...conventional practices with Reinvention Services and Engines. Our expertise... ...Accenture and help transform leading organizations and communities... ...accelerators, and AI enabled delivery models, Accenture Mid-market... .... Minimum 10 years native SaaS Fulfillment / Manhattan...Full timeWork experience placementLive inWork at officeLocal area
- ...a Project Manager to coordinate project delivery, interacting closely with teams and clients... ...project management experience in SaaS, particularly in wildland fire or related... ...communication skills are essential for success in this fully remote environment. #J-18808-Ljbffr...Remote work
- GDI Infotech in San Francisco is seeking a Regional Service Delivery & Client Success Manager to oversee the delivery of technology services both remotely and onsite, ensuring client adoption, uptime, and alignment with contractual goals. This multifaceted role combines...Remote work
$164k
HCLTech is looking for a highly talented and self- motivated Service Delivery Lead/Manager (SDM) to join in advancing the technological world... ...support and feature delivery teams while ensuring reliability, stability, security, and continuous enhancement of business...Full timeLocal area- Datavant is seeking a Service Delivery Supervisor to lead the HIS team, ensuring compliant processes and staff development. You will train, manage,... ...presentation skills, with the ability to work onsite in Farmington, CT and remotely when needed. #J-18808-Ljbffr Socket.devRemote work
- ...We are seeking a dynamic IT Service Delivery Lead to serve as the critical bridge between business operations and our Shared Service Center... ...manages IT service delivery across all US locations, ensuring reliable, standardized, and cost-effective IT services for...Full timeContract workLocal area
- BCforward is seeking a Delivery & Service Assurance Lead for a pharmaceutical company in Indianapolis, IN Delivery & Service Assurance Lead Location... ...service continuity. Identify recurring operational and reliability issues and translate findings into prioritized...
- A-dec is seeking a Senior IT Service Delivery Lead in Newberg, OR to act as the technical expert on the IT Help Desk team. You will guide daily... ..., and service improvements across endpoints, licensing, and SaaS vendor relations. Ideal candidates have a BA/BS or...
- ...experienced WAF & Internet Ingress and Edge Manager to lead operational service delivery for enterprise application protection, load balancing, ingress... .... The role runs across multiple teams to ensure secure, reliable, and scalable services, with accountability for...
- BCforward in Indianapolis is seeking a Delivery & Service Assurance Lead to drive our IT service delivery across a pharmaceutical-client environment... ...Agile ceremonies, manage service operations, and ensure reliable performance of critical applications in a 24x7 setting....
- Summit Human Capital is seeking a Service Delivery Lead - Operations, Technical Support & Customer Engagement to ensure reliable service delivery for a critical Energy & Utilities client. You will act as the primary liaison between internal engineering teams and customer...
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