Gerente General
$65k - $70kPollo Campero
General Description
The general manager directs the restaurant to ensure high customer-centric performance and an agile operation that promotes customer loyalty. Represents Campero as the local face of the brand. Responsible for the intricacies of running a successful Campero restaurant.
Responsibilities
- Establish objectives and goals for operations and oversee daily shift operations
- Pursues implementation of best practices in operation
- Models passion for service, establishing a dynamic of interaction with restaurant customers and employees
- Addresses and resolves issues that arise in restaurant operation
- Involves in operational and technical training of employees
- Provides timely feedback on performance and ensures team is developing according to plan, ensuring incoming staff meet company policy
- Maintains food safety and quality standards
- Verifies customer satisfaction/Handles customer complaints, interact with guests to obtain feedback on product quality and service levels
- Organizes schedules, tracks employee hours, and records payroll data
- Places orders from suppliers
- Manages profit and loss
- Ensures all cash withdrawals at the end of the day are completed correctly
- Coordinates daily front and internal restaurant operations
- Controls operational costs and identifies ways for operational efficiency
- Coordinates recruitment, selection, and onboarding to maintain a complete team in the restaurant
- Maintains general standards of sanitation, health, cleanliness, and safety for food preparation areas, kitchen services, dishes, and utensils.
- Follows and complies with all safety rules, policies, and procedures.
Expected Behaviors
- Friendly and welcoming attitude/Models customer orientation to other employees
- Must have excellent interpersonal communication skills to work with others
- Team leader energetic: inspires and empowers the team and constantly works to achieve an attractive environment
- Promotes a culture of operational excellence and passion for service
- Anticipates and prevents problems with a proactive attitude
- Sense of urgency
- Attention to detail
- Helps proactively where most needed in the restaurant
Posted Salary Range
USD $65,000.00 - USD $70,000.00 /Yr.
Pay Rate
Vacancy posted 4 days ago
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