General Manager

Job Description

Job Description

Are you a hands-on leader who thrives on driving performance and inspiring people? We’re hiring a General Manager to take charge of daily operations, team development, and strategic execution. This role is perfect for someone who’s equal parts coach, decision-maker, and problem-solver. Compensation:

$70,000 - $75,000

• Build and develop a high-performing team through hiring, training, and ongoing coaching
• Ensure compliance with company policies, procedures, and applicable regulations
• Monitor key metrics and financial performance, identifying opportunities for improvement
• Foster a culture of accountability, innovation, and continuous improvement

• Manage budgets, maximize revenue, and maintain financial and statistical records
• Conduct daily check-ins with department heads to align on priorities and maintain operations
• Ensure compliance with health, safety, and licensing standards
• Perform administrative duties, such as payroll, bank deposits, and completing operational checklists
• Recruit, train, mentor, and supervise hotel staff to create a high-performing, guest-focused team
• Partner with leadership on planning, reporting, and long-term vision
• Create and sustain a strong culture of customer service and operational excellence
• Lead and manage daily operations across departments to ensure a seamless workflow

• Adaptable, organized, and able to manage multiple priorities in a fast-paced environment
• Understands how to read financials and use them to drive smart decisions
• The ability to lead by example, resolve conflict, and create a cohesive team environment
• Is a confident communicator who leads with empathy and clarity

• Previous experience as a hotel General Manager
• Employee must occasionally lift and/or move up to 25 pounds
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
• Strong leadership and interpersonal skills with a proven ability to manage teams effectively
• Well-versed in using dashboards, KPIs, and workflow systems to manage day-to-day operations
• Brings a proactive mindset and thrives in a fast-paced environment
• Strong organizational skills and comfort managing complexity
• Preferred: Holds a degree in Business, Management, or a related field
• A strong grasp of budgeting, financial reporting, and forecasting
• Mandatory Choice Brand Specific knowledge- 1 minimum year
• Mandatory 2-year Extended Stay Hotel Management

ARK Hospitality's mission is to positively impact the hospitality industry by raising the bar on what relationships, reputation, and returns mean, with a focus on owner results, a strong intentional culture, proven systems, and dedicated talent to achieve optimal outcomes. ARK believes that by prioritizing its employees and fostering a supportive work environment, it benefits owners, investors, and guests, ultimately driving success for all stakeholders.