Overnight Stock Associate

Night Stock Associate

Nuestros valores comienzan con nuestra gente, nase a un equipo que lo valora! Somos la tienda minorista de descuento ms grande del pas con ms de 2,000 tiendas y un slido historial de xito y crecimiento. Nuestro enfoque siempre ha sido ofrecer a nuestros clientes un flujo constante de marcas de alta calidad y mercanca de moda con ahorros extraordinarios, todo mientras brindamos una experiencia divertida y emocionante de bsqueda del tesoro. Como parte de nuestro equipo, experimentar lo siguiente: xito. Nuestro equipo ganador busca la excelencia mientras aprende y evoluciona Crecimiento profesional. Desarrollamos talento lder en la industria porque Ross crece cuando nuestra gente crece Trabajo en equipo. Trabajamos juntos para resolver los problemas difciles y encontrar la solucin correcta Nuestro compromiso con la diversidad, la equidad y la inclusin, y nuestra comunidad. Celebramos los antecedentes, las identidades y las ideas de quienes trabajan y compran con nosotros porque nuestras diferencias nos fortalecen. Nos esforzamos por ser una fuerza positiva en nuestra comunidad.

PROPSITO GENERAL: El supervisor de rea es un miembro del liderazgo de la Tienda que es responsable de un rea especfica asignada de la Tienda, as como de las operaciones generales y la supervisin de la Tienda cuando funciona como gerente de turno. Los supervisores de rea son responsables de abrir y cerrar la Tienda, supervisar a los Asociados y mantener un entorno amigable donde sea fcil comprar. Garantiza la presentacin adecuada de la mercanca y mantiene un rea de trabajo limpia en todo momento. Los supervisores de rea tambin son responsables de ejecutar y supervisar los procesos operativos de la Compaa segn sea necesario.

FUNCIONES ESENCIALES: Entornos seguros y protegidos: Comprende que la seguridad es la prioridad nmero uno y practica comportamientos seguros en todo lo que hace. Mantiene un alto nivel de conciencia en el piso de ventas para crear un entorno de compras seguro para todos. Corrige o informa inmediatamente cualquier condicin o prctica insegura al liderazgo de la Tienda. Se encarga de la seguridad del edificio, incluido el control de entrada/salida (entrada/salida del Asociado, puerta de recepcin, eliminacin diaria de basura, etc.), verificacin diaria de la funcin de los dispositivos de vigilancia electrnica de artculos (Electronic Article Surveillance, EAS), seguridad de la oficina de efectivo, recogidas de transportistas blindados y rea de la caja registradora. Elimina el desorden y garantiza una salida segura y despejada a las salidas de emergencia. Est a cargo de la seguridad del Cliente, como la prevencin de accidentes, el informe de accidentes y los procedimientos de emergencia. Prueba todos los sistemas de alarma contra incendios segn lo programado. Responde a alarmas fuera del horario de atencin cuando se solicita. Servicio de atencin al cliente: Trata a todos los Clientes, Asociados y otros lderes con respeto. Demuestra cortesa, amabilidad y profesionalismo en todo momento. Reconoce a los Asociados mediante el uso de programas de reconocimiento de la Compaa. Marca personal y de la tienda Representa y apoya la marca de la Compaa en todo momento. Mantiene una apariencia profesional, de acuerdo con el Cdigo de vestimenta de la Compaa. Garantiza que todos los Asociados cumplan con el Cdigo de vestimenta de la Compaa en todo momento.

GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas. Maintains a professional appearance and adheres to the Company's dress code at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.

COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments.

PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladder and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

SUPERVISORY RESPONSIBILITIES: None

DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Primary Location

Puerto Rico-San Juan-San Juan-San Juan Winston Churchill PR

Work Locations

San Juan Winston Churchill PR 22 Ave Winston Churchill San Juan 00926