Customer Service Representative

Sales Support PositionThis is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible.ResponsibilitiesAnswer all incoming concerns/needs from all customersKey pick-up request, Handle transportation/routing on delivery questionsProcess will-call ordersProvide customers with invoice copies.Process creditsMaintaining Call listMonitor orders before the cut-offCommunicate regularly with the AE (account executives) and customers.Manage the same-day deliveries for OPCO (operating company)Perform other duties as directed by Supervisor.QualificationsEducationHigh school diploma or equivalent.Experience1 year prior outside foodservice sales coordination or customer support experiencePreferred: Previous call center experienceProfessional SkillsStrong telephone communication skillsAble to work in a fast pace environmentAbility to sit and work at a PC for extended periodsProficient in MS OfficeOverviewSysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.Affirmative Action StatementApplicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.