Medicaid Enrollment Specialist

Medicaid Enrollment Specialist

Make a Difference as a Medicaid Enrollment Specialist with ReDiscover

Join ReDiscover's Adult Family & Services Program and be part of a mission-driven organization that's been transforming lives for over 50 years. As a non-profit community mental health center serving southeastern Jackson County, Missouri, we're passionate about helping individuals impacted by mental illness or substance use find hope, support, and healing.

Why ReDiscover?

• 700+ dedicated professionals
• Over five decades of community impact
• A culture grounded in compassion, collaboration, and growth

About the Adult & Family Services Program

The Adult and Family Services (AFS) Therapy Program is ReDiscover's outpatient therapy department, offering clinicians the opportunity to make a meaningful difference in the lives of individuals and families across the community. Our team supports clients of all ages, backgrounds, and needs including those who may have struggled to access care elsewhere. Working in AFS means being part of a collaborative, mission-driven environment where clinicians can apply their skills in diverse ways, continue growing professionally, and see the lasting impact of their work every day.

What You'll Do

• Maintain and interact with a caseload of clients with diverse characteristics either in-person or over the phone.
• Facilitate each client's application for Medicaid.
• Engage difficult to serve clients by investigating all potential resources in order to gain access and make connections.
• Help remove barriers for clients, which may include helping clients participate in community or social service programs and referring clients to educational or working programs.
• Collect and maintain information about clients and document interactions within ReDiscover's designated electronic medical record.
• Communicate and collaborate with an internal multi-disciplinary team to address various aspects of wellness and ensure positive communication regarding the coordination of client care.
• Assist clients and families in completing Medicaid applications and related documentation.
• Verify insurance coverage and eligibility status for behavioral health services.
• Educate clients on Medicaid benefits, requirements, and processes.
• Collaborate with clinical and administrative staff to ensure seamless access to services.
• Serve as a resource for staff and clients regarding Medicaid and other coverage options.

Requirements of the Position

• Availability to work 40 hours per week Monday - Friday, 8:00am to 4:30pm.
• 4-year degree or 4 years of equivalent experience in lieu of degree.
• A valid automobile driver's license, appropriate automobile insurance and a safe, reliable, registered automobile available for use during work hours.
• At least two (2) years clinical experience in a direct service in a mental health setting preferred.
• Knowledge of the community resources as well as health and social service systems in the Kansas City metro area and skill in establishing working relationships with community partners preferred.
• Previous experience with working to help individuals with Medicaid is highly preferred.
• Excellent customer service skills with a recovery focus.
• Strong written, oral and interpersonal communication skills.
• Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs.

Grow With Us

We're committed to your professional development and will support your growth as a Medicaid Enrollment Specialist through training, collaboration, and meaningful work.