Server Engineering Manager, Member Experience

Job Description

We are seeking an Engineering Manager to lead our Member Experience server team. Member Experience owns the full member lifecycle - including application, onboarding, subscription, and renewal. This leader will bring Apple iOS subscription expertise for a B2C app in production.

The ideal candidate will have at least two years of experience managing remote, high-performance software teams, with deep knowledge of Node.js/TypeScript or comparable server runtime, and should be familiar with cloud architectures, services, deployment models, and distributed systems. We value strong ownership skills and the ability to deliver on commitments. In this role, you will work closely with leadership, product managers, designers, and data team stakeholders to deliver business impact.

We offer comprehensive medical and dental coverage, $50 a day food delivery budget, equity based employment, a great culture, learning opportunities, unlimited vacation, 12 weeks paid parental leave, and we pay all employees $1,000 a year to go somewhere in the world that they've never been because of our values of human connection, empathy, and curiosity. You can see more at the bottom of our careers page:

Responsibilities

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• Manage, mentor, and grow a team of server engineers, including hiring, onboarding, and career development, while fostering a high-performance and collaborative culture.
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• Contribute to the codebase and provide technical leadership across architecture, system design, and key engineering decisions.
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• Partner with product, design, and data to define, scope, and deliver high-impact features, owning execution from concept through launch.
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• Oversee the development and continuous enhancement of scalable, secure, and efficient services in a cloud environment, and uphold a high bar for engineering quality - code standards, testing practices, operational readiness, and long-term maintainability.
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• Operate as a player/coach with an expected ~50% hands-on engineering contribution.
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Requirements

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• 2+ years of experience managing high-performing engineering teams.
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• Production experience with Apple StoreKit 2 subscriptions, App Store Server Notifications v2 for a B2C product.
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• Deep knowledge of Node.js/TypeScript or comparable, with familiarity across cloud architecture, services, deployment models, and distributed systems. Experience with PostgreSQL.
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• Experience serving within and administering an operational excellence program: production readiness, observability, on call.
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• Proven ability to lead projects from concept through launch, balancing speed and quality, and to collaborate effectively with cross-functional partners to deliver business impact.
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• Experience sourcing, screening, hiring, mentoring, and developing engineers, with strong communication and leadership skills.
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• An AI-forward mindset, with curiosity about applying emerging technologies to improve developer and product experiences.
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