Lube Technician/ Customer Service Advisor

Company Description

Job Description

Canidates must have a valid state drivers license as well as the following.

• Understanding the full range of Jiffy Lube products and services
• Accurately capturing guests' product needs and providing updates throughout the entire process
• Offering our guests options that are tailored specifically to their automotive needs
• Giving impartial advice to ensure that our guests are aware of manufacturer recommendations

Qualifications:

You don't need to have professional experience in the automotive services industry to work at Heartland. Simply put, we're looking for people who can provide exceptional customer service. The State Inspector must also:

• Be able to analyze, comprehend and recommend financial objectives that increase sales and service results
• Energized by face-to-face interaction with guests, to include resolving any issues
• Be a subject matter expert in such areas as vehicle safety rules, operations manuals and maintenance instructions
• You must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, as well as be able to speak effectively with our guests and other Teammates.
• Ensure that the service center is clean and presentable.

Physical Qualifications:

To effectively perform the duties of a State Inspector, you must be able to stand on your feet on hard surfaces, like concrete or metal. Expect to work in an environment in which you may frequently experience hot and cold temperatures, loud noises and exhaust fumes. Other physical qualifications for a State Inspector include:

• Must be able to operate equipment such as overhead and floor mounted oil and grease guns, transmission machine, air conditioner service machine, radiator service machine, hand tools and basic office equipment
• Must be able to lift and move work-related items up to 50 pounds
• Must be able to push, pull, pull up, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp and hold tools and other items with hands
• Have a valid driver's license and be able to drive vehicles

If you have your state inspectors license we offer great pay.

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.