WMATA Project Manager (Web and Mobile Applications)

Job Title: WMATA Project Manager (Web and Mobile Applications) (813550)
Location: Various Location 2401 Mill Road, Alexandria, VA 22314
Duration: Long term
Close Date: October 15, 2026
Projected Start Date: November 15, 2026
Interview Type: In Person
Project: Digital Modernization
On Site Position

Designs, plans, and coordinates work teams by following standard project management industry practices such as PMI.

WMATA is currently executing two strategic digital modernization initiatives: the Web Modernization Project and the SmarTrip Mobile App 2.0 Project. Both projects are actively underway and are critical to enhancing the customer experience across WMATA's digital channels. The Web Modernization Project involves the complete redevelopment of the front-end experience for wmata.com and smartrip.wmata.com, replacing the existing platform that was last significantly refreshed in 2016. While a separate vendor is responsible for the website front-end implementation, WMATA requires resources to develop, integrate, test, and deploy the supporting SmarTrip backend services and APIs necessary to enable the new website functionality. The modernized platform will continue to serve as WMATA's primary digital channel for transit information, customer self-service capabilities, and SmarTrip account management The SmarTrip Mobile App 2.0 Project focuses on enhancing the existing iOS and Android SmarTrip Mobile application by introducing new features and improvements designed to provide a more personalized, intuitive, and user-friendly customer experience. WMATA requires support for application integration, development, configuration, testing, deployment, and production implementation of the SmarTrip backend components that support the mobile application and related services

Duties/Responsibilities:
Oversee the day-to-day responsibility of managing in-scope Web Applications project.
Coordinate project team activities with other teams and senior management.
Communicate with sponsoring organizations to assist in needs assessment and functional specs.
Draft specifications and develop work plan definitions.
Manage tasks, overall deliverables, and status tracking.
Apply best practices and agile project management methodologies appropriate to the project scope.
Develop and manage the project schedule using MS Project.
Provide status reports and modify schedules or plans as required.
Prepare project reports for management, clients, and others.
Confer with project team members to provide technical advice and resolve problems.
Hold regular project meetings with stakeholders to monitor progress and communicate actions required.
Proactively solve problems to ensure milestones are met and projects are completed on time and within budget.
Conduct and evaluate post-mortems to improve future projects.
Manage project issues, revise plans as necessary, and communicate changes to project team members.
Maintain close contact with project sponsors; ensuring shared vision, stakeholder buy-in, and project support.
Successfully complete mandatory WMATA security awareness training on annual basis.
Review and assist with system hardening and vulnerability remediation.
Oversee the process for conducting mandatory peer code reviews with developers as part of the code commitment process to ensure that secure coding practices are being followed before code is merged into the main development branch. Document those pull request reviews in Bitbucket.

Bachelor's degree in computer science, Information Technology, Management Information Systems, or in a related discipline