Dental Office Receptionist and Patient Coordinator

Job Description Job Description We are seeking a highly organized, reliable, and professional Front Desk team member to join our busy dental practice. This is a full-time role and a key position responsible for ensuring practice efficiency and positive patient experiences. Bilingual (English/Spanish) is highly preferred , as many of our patients are Spanish-speaking. Key Responsibilities Answer patient calls and respond to messages promptly, accurately, and professionally Schedule and manage appointments efficiently to maintain smooth patient flow Greet patients warmly while maintaining a polished, professional demeanor Verify patient information, insurance details, and collect payments Communicate clearly with patients and the clinical team to prevent errors, delays, or missed tasks Maintain accurate, well-organized records and uphold patient confidentiality Accept feedback, follow protocols, and adapt quickly in a fast-paced environment Expectations Strong organization, time management, and follow-through are essential Ability to prioritize tasks and remain calm under pressure Reliable attendance and punctuality are required Team-oriented mindset with accountability and attention to detail Willingness to learn, improve, and contribute to overall office efficiency Position Details Schedule: Monday–Friday, 9:00 AM–6:00 PM, plus one Saturday per month Pay: $20+/hour, will depend on experience Benefits: Full-time position with retirement benefits Dental or medical front office experience preferred , but not required We are a close-knit, family-oriented team and expect mutual respect, open communication, and strong teamwork.