Content Analyst

Content Analyst

Only qualified Content Analyst candidates located near Dallas, TX to be considered due to the position requiring an onsite presence.

Required Skills, Experience, & Abilities:

• Strong skills with M365 (meeting management, list management, email, project tracking in Excel)
• Content management (file management, tagging, auditing)
• Solution-oriented
• Strong written and telepresence communication skills
• Effectively manage concurrent projects

Job Overview:

We are seeking a detail-oriented and execution-focused individual to support the Insightful team across operations, content management, communications, and training. This role plays a critical part in ensuring seamless program delivery, effective knowledge management, and consistent engagement across Insightful initiatives.

Responsibilities:

• Program & Operations Support
• Manage meeting logistics, including scheduling, inbox coordination, and creation of meeting bridges for Insightful events
• Support event execution by uploading recordings, managing registration pages, and coordinating calendar invites and follow-ups
• Maintain distribution and access lists, including updating opt-in communications and onboarding new users
• Content & Knowledge Management
• Upload and organize content within the Insightful platform, ensuring proper metadata tagging and structured collections
• Conduct periodic reviews to identify duplicative, outdated, or missing content, and perform quality checks on collections
• Maintain SharePoint repositories, including uploading attendance reports and communications metrics
• Communications Support
• Assist in drafting and distributing communications, including newsletters, event follow-ups, and recognition announcements
• Capture and translate Insightful success stories into usable content for broader communications efforts
• Maintain communications tracking tools, including the annual Comms and Training tracker, and support monthly reporting
• Training & Enablement Support
• Develop and update training materials for new features, resources, and programs
• Support onboarding and training events, including logistics coordination and post-session follow-ups
• Maintain user access updates, including monthly reporting for RAI dashboard access

This role is ideal for someone who thrives in a fast-paced environment, demonstrates strong organizational skills, and can effectively manage multiple workflows across content, communications, and program operations.

**Only those lawfully authorized to work in the designated country associated with the position will be considered.**

**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**