Client Clinical Coordinator

Job Description

Job Description

At Turnbridge, we believe we offer career growth, training opportunities and a fun work environment. Turnbridge is not just a job but a lifestyle. You can build lasting relationships with both co-workers and clients. If you are curious, open-minded and care about helping people, then Turnbridge is the place for you.

Benefits:

• Competitive Salary Range: $39,000-$44,000
• Health, Dental and Vision Insurance
• Paid time off
• 401K
• Short-Term and Long-Term Disability

Job Description

We are looking for a motivated, detail-oriented and well-organized candidate to support and maintain the flow of clinical operations and client care for our Men's program. Responsibilities include engaging as an active team member and liaison between Clinical and Residential staff; coordination and communication of the clinic's daily appointment schedule; assisting with the management of the client milieu within the clinical building to ensure a safe therapeutic environment for clients and clinical staff; and additional administrative tasks requiring a proficiency in Microsoft Outlook, Excel, and Word.

Responsibilities:

• Providing direct support to clients in the clinic to encourage engagement in treatment
• Understanding clinical operations in order to prioritize and problem solve efficiently and professionally
• Establishing a positive rapport with clients to assist with managing the milieu, de-escalation, crisis management and client engagement
• Communicating as a liaison between Clinical and Residential Teams
• Directly observing urinalysis drug screening and coordination with on-site laboratory
• Responding to clinical records requests through electronic fax
• Coordination of daily and weekly client appointment scheduling
• Assistance with management of client and clinic safety procedures

Requirements and Skills for the position would include but not limited to:

• Prior experience or exposure to working in a healthcare or treatment - type setting, and/or having an understanding of mental health and/or addiction
• Strong communication skills, both verbal and written
• Administrative experience and strong organizational skills, essential for prioritization and problem solving
• Any experience with client management and/or an ability to remain calm and communicative for milieu and/or crisis management
• Problem-solving and critical thinking
• Collaborative style and desire to work a Team model setting, within a multi-faceted system
• Proficiency in Microsoft Outlook, Excel, and Word, and ability to learn and navigate electronic health records (EHR)