Digital Project Manager

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary
The scope of this role is focused on project management and content management for the Digital Research Portal. The Research portal is a project to consolidate fragmented research resources into a single, AI-powered digital platform that streamlines access to data, services, policies, and tools across the research enterprise. It aims to enhance user experience, improve onboarding, and support strategic goals by replacing legacy websites with a unified, intelligent portal. The ideal candidate will lead content strategy as well as project coordination during the development of the project into the ongoing enhancement of the Research Portal and other MGB research websites. The Project Manager ensures the accuracy, alignment, and user relevance of digital content across platforms, manages content creation and refresh initiatives, and supports the promotion of research products and services. This position collaborates closely with internal stakeholders and external vendors. This role also performs key project management functions-coordinating meetings, action items, and deliverables to ensure the successful execution of milestones tied to the research portal and other digital research initiatives.

Content & Web Management
• Lead content strategy and implementation for the Research Portal and related websites
• Manage content lifecycle: creation, approval, updates, and retirement
• Gather and translate user feedback into actionable content and website design improvements
• Identify content gaps and ensure clear, consistent messaging across platforms
• Implement content updates using Adobe Experience Manager (AEM)
• Collaborate with designers and developers to ensure high-quality site functionality
• Draft researcher-focused content and communications for digital research initiatives
• Coordinate visibility campaigns (e.g., "road shows") to promote digital research tools and services
Project Management & Coordination
• Lead research portal and other MGB digital research content and project related meetings with preparation and outlined deliverables
• Track various website project milestones, risks, and tasks, ensuring completion on time and within budget
• Serve as a primary point of contact for digital research web project status, changes, and expectations management.
• Support post-website launch needs, including updates, training, and site maintenance
• Handle multiple concurrent digital research projects while maintaining robust project documentation

Qualifications

Education
Bachelor's Degree Information Technology required or Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree?
Yes

Experience
Experience in information technology positions 3-5 years required

Qualifications

Required

-2+ years of project management experience in digital or web-focused roles

-Experience managing cross-functional projects and vendor relationships

-Familiarity with web content management platforms (e.g., AEM, WordPress)

-Experience with managing large messaging distribution lists

-Strong writing, editing, and digital communication skills

-Excellent stakeholder engagement skills, including executive communication

-Ability to manage multiple projects and adapt in complex environments

Preferred

-Experience with AEM and Workfront (or similar enterprise systems)

-Project management certification (e.g., PMP, CAPM, or Agile/Scrum)

-Knowledge of healthcare research or academic medical center operations

-Familiarity with digital accessibility standards

Knowledge, Skills and Abilities
- Knowledge of the principles, procedures, and methods used in systems analysis and design, including those having computer-based applications.
- Understanding of principles and practices of data architecture and data management.
- Experience with modern administrative practices and techniques with particular emphasis on the use of electronic data processing systems in a large-scale enterprise.
- Skilled in managing enterprise information management functions.
- Proficient Analytical Skills.

Additional Job Details (if applicable)

Onsite Flexible Working Model Required

-M-F Eastern Business hours

-Onsite Flexible working model required weekly or monthly

-Must be flexible for onsite to accommodate business needs and as planned

-Remote working days require stable secure, quiet, compliant working station

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range
$75,275.20 - $109,553.60/Annual

Grade
6

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.