Lead Ophthalmic Technician Float

Job Description

Job Description

Eye Health Vision Centers have been proudly providing the Dartmouth, Fairhaven, Fall River, Taunton MA and Middletown RI communities with advanced technology and eye care services for over four decades. 

The Lead Ophthalmic Technician Float will be responsible for both performing advanced ophthalmic technician duties and providing leadership and guidance to other technicians. This role involves overseeing daily operations, ensuring smooth patient flow, and assisting with complex diagnostic tests and procedures. Travel to the clinic locations as needed to work with ophthalmic technicians.

• Leads and instructs ophthalmic techs and students in the performance of new examinations and/or special procedures.
• Instructs medical students and residents in the technical aspects of ophthalmic testing.
• Performs and records results of specialized ophthalmic examination procedures on patients.
• Performs the quality control studies and supervises the calibration, maintenance, and repair of ophthalmic equipment and instruments.
• Responsible for completing all duties as requested by supervisors and meeting daily deadlines
• Works proactively to sustain and improve overall success of clinical operations
• Prepares daily tech schedule
• Approves payroll for ophthalmic technicians
• Responsible for ordering medical supplies and maintaining par levels for inventory
• Performs other duties as assigned

Required Skills/Abilities:

• Knowledge of performance evaluation and customer service metrics
• Solid understanding of reporting and budgeting procedures
• Proficient in MS Office and call center equipment/software programs
• Outstanding communication and interpersonal skills
• Excellent organizational and leadership skills with a problem-solving ability
• Reliable and results-driven
• Positive and patient
• Bilingual Spanish is a plus
• Travel to the different clinic locations as needed. 

Education and Experience:

• High school diploma or equivalent; Higher degree in a relevant discipline will be appreciated
• Minimum one year of ophthalmic technician experience
• Previous lead or supervisory work experience required.
• Experience in customer service is required.
• Excellent leadership, interpersonal, and communication skills.

Physical Requirements:

• Sitting, Standing, Bending, Reaching, Stooping, Walking and Lifting
• Ability to see, hear, and speak with sufficient capability to perform assigned tasks
• Driving independently to other facilities
• Must possess the physical, mental, and cognitive skills needed to complete essential tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for comprehension, problem-solving, and timely decision-making.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Century Vision Global provides equal employment opportunities to all employees and applicants. We prohibit discrimination in employment and harassment on the basis of race, color, sex, gender identity, sexual orientation, age, disability, religion, national origin, genetic status, veteran status, or any other characteristic protected by applicable law. This policy applies to all terms and conditions of employment, including recruitment, hiring, transfer, promotion, compensation, discipline, and termination.