Guest Service Agent
The Rittenhouse Hotel
Guest Service Agent
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager
Immediately greet guests and offer to assist with their needs.
Register and assign guests to hotel rooms.
Establish methods of payment and verify credit.
Make and confirm reservations.
Compute bills, collect payments, and make change for guests.
Transmit and receive messages, using telephones or the PMS system.
Respond to guest requests in a timely manner.
Receive and resolve guest complaints, elevating to supervisor if necessary.
Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
Perform bookkeeping activities, such as balancing accounts and conducting audits.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Ensure overall guest satisfaction.
Perform other duties as requested by management.
High School diploma or equivalent preferred.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.
Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program
Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
- HHM Hotels - - Responsibilities: Greet and assist guests; Register guests and assign rooms; Process payments and verify credit; Respond to guest requests and resolve complaints; Maintain safety and balance accountsSuggested
HHM Hotels
Long Beach, CA3 days ago - ...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus...SuggestedDaily paidFull timePart timeImmediate startShift work
Hersha Hospitality Management
Long Beach, CA3 days ago - ...and an evening social on weekday evenings are complimentary to guests. HYATT house properties are located in urban, airport and... ...seeking to place their employees on extended assignment. The Guest Service Agent is responsible for checking in and checking out of all hotel...SuggestedFull timeLocal areaDay shiftAfternoon shiftWeekday work
Hyatt
Cypress, CA1 day ago - ...Stonebridge Hospitality Management - - Responsibilities: Greet, register, and assign rooms to guests; Verify guest credit and establish payment methods; Keep accurate records of room availability and guest accounts using property management systems; Compute bills, collect...Suggested
Stonebridge Hospitality Management
Garden Grove, CA1 day ago $21 - $23 per hour
...Guest Services Agent The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations...SuggestedHourly payTemporary workSeasonal workWork at officeLocal areaShift workWeekend workDay shiftAfternoon shiftsonesta
Torrance, CA4 days ago$21 - $23 per hour
....and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta... ...value, and amazing hospitality to every guest, every stay, across 1000+ properties in... ...Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering...Hourly payTemporary workSeasonal workWork at officeLocal areaShift workWeekend workDay shiftAfternoon shiftSonesta International Hotels
Torrance, CA3 days ago$17.5 - $18.5 per hour
...You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading...Hourly payLocal areaFlexible hoursDimension Hospitality, LLC
Cypress, CA4 days ago$18 - $19 per hour
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Garden Grove, CA2 days ago$23.5 - $24 per hour
...Guest Services Agent The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations...Temporary workSeasonal workWork at officeLocal areaShift workWeekend workDay shiftAfternoon shiftsonesta
Torrance, CA2 days ago$17.28 - $18.5 per hour
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Hermosa Beach, CA4 days ago$20.48 per hour
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Norwalk, CA2 days ago- ...all designed to help you balance life inside and outside of work. Personal Development We invest in your future through tuition reimbursement, career development programs, and free tutoring services designed to support your ongoing growth and success. AEG WorldwidePart timeInternshipWorldwideFlexible hours
$20 - $21 per hour
...Guest Service Representative - Part Time The Redondo Beach Hotel is looking for an outstanding, part time Guest Service Representative to join our team! Our Guest Service Representatives are hands-on, team-oriented professionals with high standards and are driven to...Part timePacifica Hotels
Redondo Beach, CA1 day ago- ...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator...Daily paidFull timePart timeImmediate startShift work
$21 per hour
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Long Beach, CA2 days ago$17.16 per hour
...folds, mark, or carries linens and maintains positive customer and associate relationships. This role will respond appropriately to guest inquiries and concerns to ensure total guest satisfaction and handle guest issues to resolution in an effort to improve the guest experience...Hourly payTemporary workPart timeSeasonal workWorldwideFlexible hoursTravel + Leisure
Long Beach, CA1 day ago$17.87 - $18.5 per hour
...committed to providing immediate support to individuals and families experiencing homelessness or crisis. Through our dedicated Social Services Team, we help participants navigate available resources and access comprehensive care. We assist with: Securing healthcare...Hourly payLocal areaImmediate startMonday to FridayAfternoon shiftJOYOUS VENTURES LLC
Carson, CA4 days ago$21 per hour
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Paramount, CA16 days ago$21 per hour
...Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in... ...and amenities according to prescribed layout. Responds to guest queries and requests. Responds to calls for housekeeping...Hourly payFull timePart timeLocal areaImmediate startRemote workFlexible hoursCompass Group USA
Long Beach, CA1 day ago- ...courts, folds, marks or carries linens • Cleans rooms in accordance to specific brand and company minutes per room standard • Cleans guest rooms, including guest bathrooms and kitchen area if applicable, according to company and franchise standards including but not...Daily paidFlexible hours
Tharaldson Hospitality Management
Cypress, CA3 days ago $16.9 per hour
...Overview Role: Housekeeper Join Healthcare Services Group (HCSG) as a Housekeeper, where you will play a vital role in maintaining... ...environment. Interact positively with residents, staff, and guests, providing excellent customer service. All other duties as...Local areaHealthcare Services Group
Long Beach, CA4 days ago$21 per hour
...Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in... ...and amenities according to prescribed layout. Responds to guest queries and requests. Responds to calls for housekeeping problems...Hourly payFull timePart timeLocal areaImmediate startRemote workFlexible hoursCompass Group USA
Long Beach, CA1 day ago- ...SUMMARY The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures. Watch A Day in the...Weekly payMinimum wageLocal area
Extended Stay America
Cypress, CA1 day ago - ...Job Description Job Description The Cove Hotel is looking for one Full Time overnight guest service agent to join our team at the #1 rated hotel in Long Beach, CA. We are located on 200 East Willow Street. Our ideal candidate is punctual, attentive, motivated, and...Full timeWork at officeNight shift
- ...inquiries, assisting with bookings, and ensuring customer satisfaction. The ideal candidate has strong communication skills and a customer service background, preferably in travel. This position is 100% remote with flexible scheduling and offers travel perks and opportunities...Remote workFlexible hours
INSPIRED
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Kaiser Permanente
Harbor City, CA3 days ago - ...performs cleaning duties to ensure highest standards of cleanliness and to provide a memorable guest experience through anticipating guest needs and providing exceptional service to support Hilton Brand Standards. DUTIES AND RESPONSIBILITIES: • Transport clean/dirty...Flexible hours
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