Director Hospice, Medford, OR

Description

Calling All Esteemed Leaders! Are you a compassionate, strategic leader with a passion for advancing end-of-life care across diverse care settings? Do you excel in leading complex programs, aligning teams, and balancing quality, access, and financial stewardship? This leadership opportunity invites your expertise.

The Role

The Director, Hospice plans, organizes, and directs the strategic and operational activities of Providence Hospice and Providence Home and Community Care.

Serving as a key resource for the Portland Service Area, this role collaborates with Providence leaders to develop and maintain a system-wide approach to end-of-life care, aligned with Service Area priorities, Service Line strategies, and industry trends.

The Director leads complex, multi-site hospice and home-based care programs, ensuring high-quality, coordinated care delivery across the continuum. This role balances clinical quality, patient experience, and financial performance, while fostering strong collaboration across departments, disciplines, and community partners.

Key challenges include navigating service integration in a capitated payment environment, coordinating cross-departmental efforts, managing competing priorities across stakeholders, maintaining alignment across multiple sites, and balancing quality and financial outcomes in hospice and palliative care delivery.

What You'll Do

Strategic Leadership & Program Development

• Identify opportunities to improve end-of-life care across Providence Service Areas.
• Lead planning and implementation of hospice programs within Home and Community Services, including expansion into new markets.
• Participate in strategic planning and budget development with Business and Clinical Operations and Hospice/Palliative Care leadership .

Operational & Financial Management

• Provide administrative leadership and oversight of all Hospice programs and services.
• Collaborate with operations, finance, revenue cycle, and accounting teams to develop and improve systems, reporting, and performance outcomes.
• Support development of payer contracts in collaboration with contracting leadership, including scope of services, pricing, utilization conditions, and evaluation.

Care Coordination & Clinical Integration

• Lead coordination of care across Hospice and Palliative Care programs within the healthcare continuum.
• Collaborate closely with Medical Directors on clinical and organizational priorities.
• Ensure services align with Providence policies, care standards, and quality expectations.

Quality, Compliance & Regulatory Readiness

• Ensure compliance with Providence policies and all applicable accreditation, legal, and regulatory requirements.
• Participate in performance improvement and quality initiatives across hospice and home services.
• Maintain readiness for regulatory survey and accreditation standards.

Workforce Leadership & Development

• Lead staff and management performance across hospice programs.
• Develop staff through orientation, training, and ongoing education.
• Foster strong working relationships across the organization.

Community Engagement & Representation

• Promote Providence Hospice and Home Services within the community.
• Represent Hospice programs with government agencies, legislators, and professional organizations.
• Support development of partnerships that strengthen community-based care delivery.

Technology & Innovation

• Plan and guide implementation of technology enhancements supporting operational and clinical practice improvements.

Qualifications

Education & Credentials

• Bachelor's Degree in Nursing, Healthcare, Human Services, or Business; or equivalent combination of education and experience
• Master's Degree in Business, Nursing, or related health field (preferred)
• Required upon hire: National Provider BLS - American Heart Association (Vendor Managed)
• Required upon hire: Background check compliance per Providence Health & Services policy #302
• Preferred upon hire: Clinical License

Experience & Expertise

• Minimum of 4 years of progressively responsible healthcare leadership experience
• 10 or more years of hospice-related experience (preferred)
• Experience with community advisory and/or governance (preferred)
• Knowledge of healthcare delivery systems and hospice operations
• Knowledge of financial planning, human resources, marketing, and organizational practices in hospice programs
• Ability to develop and maintain relationships with diverse healthcare audiences
• Ability to travel efficiently
• Driving may be required as part of this role. Caregivers must comply with all applicable state requirements and provide proof of driver's license and auto insurance upon request, in accordance with policy.

Leadership Capabilities

• Strong organizational and leadership skills
• Proven ability to build rapport quickly and achieve results
• Demonstrated success developing and implementing new programs
• Ability to lead in a rapidly changing and competitive environment
• Strong communication and stakeholder engagement skills
• Ability to balance quality outcomes with financial performance
• Ability to prioritize and manage competing demands effectively

Why Join Us?

• Mission - Driven Impact: Lead compassionate, patient-centered hospice care
• Regional Influence: Shape care delivery across the continuum
• Collaborative Leadership: Partner with clinical, operational, and community leaders
• Program Innovation: Advance new models of care and service expansion
• Meaningful Work: Support patients and families during critical life moments

Ready to Shape the Future of Healthcare?

If you are a compassionate, strategic leader committed to excellence in hospice and palliative care, we encourage you to apply. Step into this Director, Hospice role and help advance the future of end-of-life care at Providence.

The full pay range is listed in accordance with applicable law. Final compensation will be determined based on qualifications, experience, organizational compensation alignment, and the approved hiring department budget for the position. This position may also be eligible for incentive compensation and benefits.

At Providence we believe in the importance of human connection and the impact of in-person collaboration towards team cohesion and caregiver engagement. Further, we