Assistant General Manager W/ RESIDUAL INCOME!

Assistant General Manager (AGM)

Scenthound is revolutionizing dog grooming by shifting the focus from fancy haircuts to total wellness. Our unique membership-based model drives recurring revenue and long-term client relationships by ensuring dogs receive consistent, high-quality care. Our collaborative, performance-driven team is committed to safety, love, and the human-dog connection.

We remove barriers so people can love and connect with their dogs every day.

Dog First. One Pack. Bring Love. Seek Growth. Make a Difference.

Are you passionate about sales, team leadership, and growing a business? The AGM plays a pivotal role in scaling revenue and expanding our member base. You'll partner with the General Manager to drive membership growth, hit performance KPIs, and lead a high-performing, customer-obsessed team. If you're hungry to close, coach, and convertthis is your role. We offer hands-on training for candidates who bring proven sales success and a drive to grow into senior leadership.

Key Responsibilities

• Sales & Revenue Growth
• Own the sales floor: actively drive membership sales and increase ticket size by educating clients on the value of regular wellness care.
• Consistently meet or exceed monthly revenue goals and sales targets.
• Implement high-conversion sales strategies and lead sales huddles, training, and performance coaching.
• Monitor and analyze sales metrics daily; adjust strategies to ensure team alignment with goals.

• Team Leadership
• Recruit, coach, and retain top talent with a passion for hitting goals.
• Build a culture of accountability and motivation through daily stand-ups and regular performance feedback.
• Ensure all team members represent the Scenthound brand and deliver exceptional service.

• Operations Management
• Support management in overseeing daily operations and optimizing labor efficiency, average ticket size, and rebook ratios.
• Maintain a spotless, safe, and welcoming environment for dogs and their humans.
• Ensure full compliance with safety, sanitation, and operational protocols.

• Customer Experience
• Convert customer interest into committed members by showcasing the value of wellness-based grooming.
• Resolve issues quickly, using empathy and expertise to turn challenges into loyalty.
• Cultivate client relationships to drive referrals, upgrades, and retention.

Ideal Candidate Will Have

• Demonstrated sales success with a track record of beating quota.
• Energetic, persuasive communicator who thrives in a fast-paced sales environment.
• Strong coaching skills and the ability to motivate a team to reach and exceed goals.
• Detail-oriented and solution-focused with a proactive mindset.

Requirements

• Sales background with concrete examples of performance.
• Eagerness to grow into a leadership role (prior management experience a plus, not required).
• Physically able to lift up to 70 pounds and stand for extended periods.
• Reliable transportation and ability to work in a smoke-free environment.

Competitive base pay, bonuses, tips, and paid time off. Performance-based pay increases. A high-growth, high-support environment with room for advancement.

Compensation: $20.00 - $23.00 per hour