Sprinkler Service Sales Representative

1 day ago Be among the first 25 applicants Job Description Transfer deficiencies noted in inspection reports to deficiency logs and prepare proposals Create deficiency proposals as outlined in SOPs Communicate deficiency proposals directly with customer via phone, fax, and/or email Follow up and schedule sales appointments Commitment to pursue new customers by scheduling sales calls, following up leads, and utilizing outlined market strategies Meet or exceed sales budget goals set by service operations manager Promote and attend BOMA and other social events while representing Allied Fire Protection in a professional manner Promote a positive ongoing relationship with customers and end users Estimate hard bid contracts and provide a proposal to the customer on the bid date Conduct job site surveys to ensure the accuracy of the estimate Prepare assigned reports needed for invoicing (Customer set up sheet) Attend service and sales meetings Maintain inspection and service sales log for all deficiencies and service bids and proposals Submit monthly expense report on due date for manager approval Demonstrate effective communication skills when interacting with all internal and external customers Assist accounts receivable/collections for overdue service customers All other duties assigned Expectations Believe In, Live, and Support Our Mission Statement, Core Values and Business Plan Daily Safety First – Start each meeting with a Safety Topic – internal and external Ensure Safe Driving of Company Vehicle or Personal Vehicle Complete weekly Bid Logs to track monthly Close Ratios and total Bids Won (i.e. 10-15%, 1.5M) Provide estimate and required budget details for all jobs bid Provide detailed Scope Sheets for all jobs bid Pursue Bid Tabs for all estimates that are not awarded Maintain a Global Customer View for opportunities to expand leads and relationships across product lines and customer portfolio Maintain an Account Ownership mindset to ensure Customer Satisfaction and Customer Retention Manage Customer contacts and appointments on Outlook calendar accessible by Manager Ensure New Customer Development (minimum of 2 to 4 new customers/year) Ensure Customer Satisfaction and respond to Customer Satisfaction Survey feedback improvement opportunities Review Notices and Liens reports, contact customers as needed, and respond to Accounting team with updates Submit Expense Reports timely; ensure expenses are targeted and approved in advance Maintain an Active Membership with Organizations to promote leads and support customer relationships (2 organizations with 6-8 functions/year) Actively Participate in required Weekly/Monthly/Quarterly team meetings Use Proposal Numbers – Initials plus year – e.g. SP21-01 Ensure proper formatting, details are complete, with a professional appearance Participate in ongoing training – SOPs, Codes/Technical, Customer Service, Software, etc. Review Profitability reports for accuracy and estimation improvement opportunities Support and Ensure Adherence with Company SOPs – Job Set Up, Contracts, Change Orders, Accounting Processes, Subcontractors, etc. Teamwork – maintain positive interactions within your team, local office, same department in other offices, Accounting, etc. Actively participate in Lunch N Learns, events, trade shows, etc. Partner with Marketing and Business Development Team Know the Allied “Why” – maintain a consistent message Knowledge Minimum education of High School Diploma or Equivalent General understanding of Microsoft office products Work Experience Previous experience with customer service in an office setting 3+ years of industry sales track record Fire Sprinkler or Fire Protection work experience, field experience is a plus Skills And Competencies Strong verbal skills and written communication, and time management skills Ability to take direction from upper management Accurately complete and maintain all paperwork Demonstrate positive teamwork and ability to be a team leader and mentor Maintain a clean and safe work environment Seniority level Mid-Senior level Employment type Full‑time Job function Other Industries Construction Referrals increase your chances of interviewing at Allied Fire Protection by 2x Get notified about new Sales Service Representative jobs in McAllen, TX . #J-18808-Ljbffr Allied Fire Protection