Quality Assurance Technician

Quality Assurance Technician

Southern Air in Baton Rouge is seeking a detail-oriented Quality Assurance Technician to help uphold our high standards and ensure every job meets regulatory and company benchmarks. The Quality Assurance Technician plays a critical role in inspecting completed service and installation jobs across HVAC, electrical, and plumbing divisions. This position ensures work meets safety codes, internal quality standards, and customer expectations. You'll collaborate with field technicians, service managers, and customers to identify issues, provide feedback, and support continuous improvement.

Why join our team:

We care for our employees' well-being and structure our company so that our front-line employees are rewarded appropriately for their hard work.

• Uncapped Pay Potential
• Medical, Prescription, Dental, Vision Insurance
• Disability and Term Life Insurance
• Matching 401(k)
• On-going training & development and growth opportunities
• Paid Holidays
• Paid Time Off (PTO)

What you will do:

• Conduct post-installation and post-service inspections for HVAC, electrical, and plumbing jobs
• Verify compliance with local codes, manufacturer specifications, and company standards
• Document findings and provide detailed reports to service managers and technicians
• Identify recurring issues and recommend training or process improvements
• Communicate professionally with customers to ensure satisfaction and resolve concerns
• Assist in developing and updating QA checklists and protocols
• Support warranty validation and ensure proper documentation is completed
• Collaborate with dispatch and operations teams to schedule inspections efficiently
• Maintain accurate records of inspections, corrective actions, and technician performance trends

Who you are:

• 2+ years of experience in HVAC, electrical, or plumbing services (multi-trade experience preferred)
• HVAC degree or equivalent field experience with certification from a technical/trade school
• Valid driver's license with clean motor vehicle record
• Ability to handle heavy equipment
• EPA Type II (Preferred)

Job Type: Full-time

Work Location: In person

Salary: $20-30hr

Ability to commute/relocate: Baton Rouge, LA: Reliably commute or planning to relocate before starting work (Required)

Who we are:

We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.

If we sound like a company you want a long-term career with, apply today!

We are an Equal Employment Opportunity Employer