EVS MANAGERCASINO HOUSEKEEPING

Job Description The EVS/Custodian Manager provides direct and general supervision to effectively manage the EVS and Marine teams to ensure a clean, safe and sanitary environment at Belterra Casino Resort while also supporting the vision of Boyd Gaming. Responsibilities Deliver internal and external guest service. Always exhibit a friendly and approachable demeanor by being polite and courteous when speaking with guests and team members. Look for and act upon opportunities to assist guests and team members. Staff, schedule, evaluate, train, develop and monitor team members. Recommend wage increases, promotions, demotions, discipline, performance reviews and other employment actions for team members. Understand department objectives, standards, guidelines and budgets to achieve effective supervision of department; adjust daily schedule according to business levels and workload. Develop, implement, and monitor department standards, guidelines, and objectives, and maintain other administrative processes such as budget and staffing to ensure proper planning and efficient operation of department. Direct and ensure maintenance of cleanliness and sanitation in both the Front of House and Back of House areas on both land and vessel. Manage inventory of cleaning supplies, PPE, chemicals and equipment. Manage the distribution of cleaning supplies and chemicals. Conduct safety training (e.g., handling hazardous waste, using chemicals). Monitor quality of work and conduct routine inspections. Direct and inspect all cleanliness projects; make decisions for necessary corrective action in order to maintain company and health department standards. Coordinate with other departments on cleaning schedules to avoid disruption of the operation. Address service requests in a timely and efficient manner. Coordinate and direct work on assigned shift to ensure areas of the property are clean, sanitized and maintained in accordance with company and health department standards. Ensure all machinery is operated in accordance with manufacturers operating instructions and properly cleaned at the end of the day/shift and is serviced periodically. Perform other duties as assigned by management. Qualifications Ability to obtain and maintain valid gaming license. Demonstrated knowledge of cleaning and sanitation standards for hotel public areas, casino floors (including high-touch surfaces), kitchens and food and beverage outlets, restrooms and pool. Experience with deep cleaning machinery, including floor and carpet cleaning equipment, sanitation, chemicals, and general cleaning tools and equipment required. Must be at least 21 years of age. These skills and abilities are typically acquired through the completion of a high school education or equivalent and two years of environmental services, housekeeping or custodial management experience with two to four years supervisory experience or an equivalent combination of training, education and experience which demonstrates the ability to perform the duties of the position. Experience is hospitality, hotel operations or casino environments is preferred. Familiarity with a 24/7 operation and managing teams across multiple shifts. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. #J-18808-Ljbffr Belterra Casino Resort