Outside Service Attendant

Job Description

Job Description

Overview:

Outside Golf Services play a vital role in delivering a premier golf experience for members and their guests. This position is responsible for a variety of customer service and golf-related duties, including staging and cleaning golf carts, assisting with bag drop and storage, maintaining the practice facility, and ensuring a world-class overall golf experience for our members. The ideal candidate will be professional, energetic, courteous, and committed to exceeding member expectations at all times.

Experience Required:

• Prior golf or hospitality experience preferred.
• Strong interpersonal and communication skills.
• Ability to work well in a team-oriented environment.
• Reliable, punctual, and flexible to work weekends, holidays, and/or varying shifts.
• Professional appearance and demeanor in accordance with club standards.
• Must be able to lift up to 50 lbs. and perform outdoor physical activity in various weather conditions.
• Must have a valid driver’s license and clean driving record.

Essential Responsibilities:

• Greet members and guests in a friendly, professional manner upon arrival and departure.
• Assist with golf bag handling, bag drop, golf carts, and storing clubs.
• Prepare and stage golf carts for daily play, ensuring they are clean, charged, and well-stocked.
• Maintain the cleanliness and organization of the cart barn, bag room, and staging areas.
• Set up and maintain the driving range and practice areas, including ball pickup and replenishment..
• Assist with tournament and event setup, including signage, cart assignments, and tee setups.
• Deliver outstanding service while anticipating and responding to member/guest needs.
• Communicate effectively with fellow team members, Golf Professionals, and management.

Benefits:

• Employee meals during shifts.
• Uniform provided.
• Golf privileges (On Open Employee Golf Days).
• Company 401k.
• Health Insurance per company policy.