Care Coordinator III

Day in the Role • Schedule: Monday-Friday, 8:00 AM-5:00 PM Central Time; overtime only if approved and needed to meet project deadlines. • Review assigned LTSS care management records against established HEDIS chart chase criteria and audit guidance. • Locate, organize, and validate supporting documentation in approved systems. • Document chart status, findings, gaps, and follow-up needs in the designated tracker or workflow. • Participate in chart chase activities and coordinate with LTSS care management, quality, and other internal partners. • Escalate missing records, access barriers, or unclear documentation to the designated lead. • Remote, non-member-facing role with regular virtual team communication and independent production work. Must haves: - Experience reviewing healthcare, care management, medical, or clinical documentation. - attention to detail and ability to apply written criteria consistently. - Ability to manage a high-volume workload, meet deadlines, and maintain accurate tracking. - Proficiency with Microsoft Excel, Outlook, Teams, and electronic record systems. - Ability to protect confidential member information and follow HIPAA/privacy requirements. Nice to haves: - LTSS, Medicaid, HCBS waiver, utilization management, quality, audit, or HEDIS experience. - Experience with chart chase, medical record abstraction, or compliance reviews. - Familiarity with care plans, assessments, and care management documentation. Top 3 must-have hard skills 1 Healthcare record review and auditing: demonstrated experience interpreting documentation and applying defined criteria consistently. 2 Documentation accuracy and tracking: attention to detail, organized follow-up, and proficiency with Excel or similar tracking tools. 3 LTSS/HEDIS knowledge: preference for experience with LTSS care management files, Medicaid/HCBS records, HEDIS chart chase, or clinical abstraction.

salary: $22.99 - $23 per hour
shift: First
work hours: 8 AM - 5 PM
education: No Degree Required

Responsibilities

- Experience reviewing healthcare, care management, medical, or clinical documentation.
- attention to detail and ability to apply written criteria consistently.
- Ability to manage a high-volume workload, meet deadlines, and maintain accurate tracking.
- Proficiency with Microsoft Excel, Outlook, Teams, and electronic record systems.
- Ability to protect confidential member information and follow HIPAA/privacy requirements.

Skills

• Healthcare record review
• Documentation accuracy
• auditing

Qualifications

• Years of experience: 0 years
• Experience level: Experienced

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At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on us.fitly.work.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.