Automotive Service Manager

Automotive Service Manager We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other. Description Automotive Service Manager We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other. We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service. Compensation & Benefits Competitive hourly rate + commission and overtime opportunities Paid vacation and holidays Medical, dental, vision, life, and supplemental insurances 401(k) with company match Employee discounts, referral bonuses and ASE reimbursement Genuine career growth — with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions. Service Manager Lead the service team — train, coach, and motivate techs & advisors to perform at their best Be the bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence Drive store performance by hitting and exceeding sales & service targets Partner with Store Manager on daily operations, scheduling, and compliance Keep the shop efficient, safe, and aligned with company standards Ensure every customer gets world-class service that builds loyalty and trust What Makes You a Great Fit At least 1–3 years of experience in automotive service management or retail repair leadership Strong background in service sales (tires, brakes, maintenance, or mechanical) Proven ability to lead a team in a high-volume, fast-paced environment Excellent communication and problem-solving skills Valid driver’s license + ability to lift 70 lbs (jumping in when needed is part of the job) A self-starter who thrives on results, accountability, and growth Open availability, including weekends, to lead and support the team during peak business times About Big Brand Tire & Service For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we’re serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth. Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace. #J-18808-Ljbffr