Inside Sales Engineer

PTI - PackagingTechnologies & Inspection is headquartered in Hawthorne, New York, aWestchester County community close to New York City. We are a team ofengineers, scientists, technicians, and other professionals serving thepackaging industry as a leading equipment manufacturer of package inspectionequipment for the pharmaceutical, medical device, food, and containerindustries. PTI’s prime focus hasbeen on developing inspection technologies for the packaging industry thatperform with a high degree of precision and reliability, and simplifyingtesting and validation processes in the pharmaceutical, medical device, food,and container industries. PTI’s inspection technologies are non-destructive,non-subjective and provide companies with solutions to improve their qualityand process control, while reducing product waste and cost. Our goal is to providethe highest level of service to our customers. To do so, we are looking to adda talented, motivated, and dedicated Inside Sales Engineer to our team. If youare someone who enjoys work because of the sense of accomplishment that itgives you, and if you want to be part of a high impact team working for a financially strong, global company that is the leader in the Container ClosureIntegrity Testing industry, then contact us, because working at PTI is not justa job….it’s a passion! The Role: Inside Sales Engineer An inside sales engineer is a core member of the commercialorganization who supports the sales process and cycle of products or servicesto customers over the phone, email, or online platforms. They are responsiblefor generating leads, qualifying prospects, formulating budgetary proposals,re-engaging opportunities, and maintaining customer relationships. An InsideSales Engineer can be the critical first point of contact for PTI. In this role, you will work with prospective customers to identify salesopportunities and work in partnership with the Sales Team to drive future revenues.Thisrole will require the application of a wide range of basic academic knowledge, such as physics, knowledge of electro-mechanical systems, statistics, as wellas practical thinking and creativity. Skills & Qualifications: 1. A bachelor's degree in engineering or sciences preferred 2. Interest & experience in the Life Sciences, Food, Beverage, & Nutrition manufacturing environments 3. Experience with quality, regulatory, and packaging subject matters Prepare and deliver proposals, quotations, and contracts tailored to customer requirements. 4. Excellent Interpersonal Skills and ability to work professionally with customers 5. Proven experience in inside sales, telemarketing, or customer service 6. Ability to work independently and as part of a team 7. Proficiency in using CRM software, MS Office, and other sales tools 8. High motivation, resilience, and goal orientation 9. Adaptability, flexibility, and willingness to learn 10. Ability to travel up to 30% What are the duties of an inside sales engineer? An inside sales engineer performs varioustasks to achieve sales goals and satisfy customer needs. Some of the key duties& responsibilities of an inside salesperson are: Conduct weekly territory lead reviews with the sales team to monitor pipeline health and activity. Support lead qualification activities and ensure timely follow-up on all incoming leads. Manage and nurture cold, warm, and hot leads through consistent engagement and communication. Mine existing CRM data and lead databases to identify new opportunities and re-engage lost or abandoned prospects. Oversee CRM data governance to ensure accurate, complete, and up-to-date records. Perform account mapping to support sales strategy development and identify key decision-makers. Sales Process Support Manage all spare parts quotation activity and order processing through the ERP system, ensuring accuracy, timely follow-up, and coordination with the service and operations teams. Work closely with Sales and Engineering teams to define technologies, hardware/software needs, product sample testing, and inspection system requirements for customer applications. Assist in lab work, product demonstrations (virtual or on-site), and technical evaluations. Research and identify potential customers and target markets. Prepare and deliver proposals, quotations, and contracts tailored to customer requirements. Present product features, benefits, and value propositions while addressing technical or commercial objections. Provide aftermarket quotation support and follow-up to drive service revenue. Collaborate with marketing to execute microcampaigns, promotions, and lead-generation initiatives. Support communications and opportunity development with select sales channel partners. Coordinate with regional sales managers to support identification of key regional activity & event planning. Maintain accurate opportunity data, contact information, and activity logs in CRM. Monitor and analyze key sales metrics, pipeline movement, and lead conversion rates. Provide consistent reporting and feedback to sales management on trends, gaps, and areas for improvement. Build and maintain long‑term relationships with customers to encourage repeat business and referrals. Partner with sales leadership to refine strategic sales approaches and optimize overall process efficiency. If you are interested in working in a high‑energy, fast‑moving company with leading‑edge inspection technologies, strong values, a vibrant corporate culture, please visit our website at and apply online today. Please submit resume to View email address on click.appcast.io . Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. ALL qualified applicants will receive consideration. PTI is an Equal Opportunity Employer. #J-18808-Ljbffr