Manager, Inside Sales

About Southwire A leader in technology and innovation, Southwire Company, LLC is one of North America's largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor equipment, electrical components, hand tools and job site power and lighting solutions. The company also offers digital solutions including contractor planning and utility grid resiliency as well as field services including cable testing, rejuvenation and replacement to support our customers as a value-add partner. We are proud to offer competitive compensation, employee benefits, tuition reimbursement and unlimited growth opportunities. Southwire’s more than seven decades of progressive growth can be attributed to our determination to developing innovative systems and solutions, exercising environmental stewardship and enhancing the well-being of the communities in which we work and live. How will you power what’s possible? Location Firehouse Job Summary Manages inside sales accounts by building strong client relationships, driving revenue growth, and ensuring customer satisfaction. Coordinates account strategies, benchmarks sales performance, and defines key objectives to maximize business opportunities. Advises managers to develop tactical and operational plans, allocate resources effectively, and ensure quality and consistency in account management practices. Key Responsibilities Manages the inside sales team by setting objectives, monitoring performance, and ensuring alignment with organizational goals and sales targets. Establishes strategic priorities and adapts departmental plans to address operational challenges and resource needs effectively. Ensures quality of sales processes by monitoring performance metrics, addressing customer concerns, and implementing improvements to enhance service levels. Coordinates processes and assignments to optimize team efficiency, ensure timely responses to client inquiries, and maintain high customer satisfaction. Executes targeted sales initiatives to drive revenue growth, improve conversion rates, and expand the organization’s market presence. Advises senior leadership on sales trends, challenges, and opportunities, providing data-driven insights to inform strategic decisions. Defines project terms and sales strategies to ensure clear objectives and deliverables for the team and clients. Evaluates performance of team members, providing coaching, mentorship, and development opportunities to enhance skills and drive results. Hires and develops talent within the inside sales team, ensuring the team possesses the expertise and capabilities to meet organizational goals. Performs other duties as assigned. Complies with all policies and standards. Manages staff performance and development, coaching team members to achieve their full potential in contributing to the department’s goals. Required Education & Experience Bachelor's Degree 5-7 Years of Experience Preferred Education & Experience 8-11 Years of Experience Spans of Control Manages Southwire Team Members: Yes Number of Direct Reports: 5-10 Travel None Physical Requirements Moving: 5% Standing: 5% Sitting: 90% Working Conditions Office Equipment Computer/Keyboard Competencies Attracts Top Talent Communicates Effectively Courage Decision Quality Drives Results Financial Acumen Skills Salesforce Sales Prospecting Negotiation Forecasting Lead Generation Influencing Skills Accountability Process Improvement Customer Relationship Management Selling Techniques Benefits We Offer 401k with Matching Family and Individual Insurance Packages (Health, Life, Dental, and Vision) Paid Time Off & Paid Holidays Long & Short-Term Disability Supplemental Insurance Plans Employee Assistance Program Employee Referral Program Tuition Reimbursement Programs Advancement & Professional Growth opportunities Parental Leave & More Equal Opportunity Employer Statement Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr Southwire Company, LLC