Student Finance Officer

Department: Student Finance / Financial Aid Compensation: $20.80 – $24.96 per hour ($43,270 – $51,925 annually) Position Summary Guide students through the financial aid process and help make their career education achievable! Pima Medical Institute is seeking a detail-oriented, customer-service-driven Student Finance Officer to join our Phoenix campus team. In this vital role, you will interview prospective and continuing students, evaluate Title IV aid eligibility, assist with financial aid documentation, and counsel veteran students on VA benefits. If you possess excellent communication skills, strong problem-solving abilities, and a passion for helping students navigate their education funding options, we welcome your application! Key Responsibilities Student Counseling & Aid Packaging Financial Aid Advising: Interview prospective and continuing students to conduct needs assessments, determine financial aid eligibility, and answer funding inquiries. Forms & Application Support: Assist students with completing required financial aid paperwork, verify ISIRs, package awards, and arrange for required signatures. VA & Agency Compliance: Counsel veteran students and process benefits in strict adherence to Department of Veterans Affairs and State Approving Agency guidelines; manage agency needs analysis forms. File Audit & Financial Operations File Compliance & Auditing: Audit prospective and current student files to ensure complete, compliant documentation, Title IV verification, and proof of eligibility before class starts. Payment Plans & Collections: Document institutional financial plans, establish private pay repayment schedules for students with account balances, and contact former students to settle outstanding accounts. System Integration & DOE Access: Maintain active access to Department of Education (DOE) systems; track packaging dates, Pell/SEOG fund releases, loan application statuses, and lender documentation. Departmental Collaboration Coordinate closely with Admissions staff to notify them of missed appointments and reschedule prospective students promptly. Department of Education Access Must be able to maintain access to Department of Education (DOE) systems. Customer Focus & Soft Skills: Exceptional customer service and service recovery skills, strong verbal/written communication, and a friendly, helpful approach. Organization & Detail: Outstanding organizational abilities, attention to detail, and problem-solving skills. Technical Skills: Basic computer proficiency and experience working with database/financial systems. Experience: Three (3) years of financial aid experience—including knowledge of Title IV funding is preferred. An equivalent combination of training, education, or relevant experience meeting minimum qualifications will be considered. Compensation & Employee Benefits Hiring Range: $20.80 to $24.96 per hour ($43,270 to $51,925 annually). Employee Ownership: Employee Stock Ownership Plan (ESOP)-build equity in your future. Retirement: 401(k) Plan with up to a 10% Employer Match. Healthcare Options: Comprehensive Medical (PPO & 2 HDHP options with HSA), Dental, and Vision coverage. Financial Protection: Basic Life Insurance, Short-Term and Long-Term Disability, HSA, and FSA options. Work-Life & Growth: Paid Time Off (PTO), Arizona Paid Sick Leave, Paid Holidays, Employee Assistance Program (EAP), Tuition Reimbursement, and Health & Wellness Program rewards. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Ultipro