Salesforce Administrator

Salesforce Administrator

DocMagic is the leading provider of digital solutions for the eMortgage industry, including regulatory compliance, document generation, eSignature, and complete eClosings. DocMagic has been solving the mortgage industry's toughest challenges with innovative technology solutions since 1987. Today, we continue to lead the industry with award-winning proprietary software, mobile apps, and web-based solutions.

At DocMagic, our culture is built on teamwork, innovation, and collaboration, which contribute to our reputation for excellence. We are committed to living these values every day. We offer competitive benefits, including comprehensive health coverage, paid time off, company-paid holidays and a 401K with company matching. We also offer on-site wellness classes, snacks and monthly food trucks. But it is not all about work; we believe in building connections, from team building activities to our employee gatherings, we love coming together to celebrate. Join us and be a part of a team that values innovation and is committed to shaping the future of work.

Position Summary

We are seeking an experienced Salesforce Administrator to serve as the primary owner of our Salesforce platform and drive ongoing improvement across administration, automation, data quality, reporting, security, and integrations.

This role partners closely with Sales, Marketing, Client Services, Accounting, Legal, Technical Support, and external system owners to support business operations, evaluate enhancement requests, improve user adoption, and ensure Salesforce remains scalable, well-governed, and aligned with business goals.

The ideal candidate is a hands-on senior administrator with strong business analysis skills, deep experience in Salesforce platform configuration, a disciplined approach to governance and change management, and practical experience supporting third-party integrations. Experience with Domo is strongly preferred, and HubSpot experience is a plus.

Key Responsibilities

• Salesforce Platform Administration
• Business Process Improvement and Request Management
• Sales Operations, CPQ, and Productivity
• Integrations and Data Management
• Reporting and Analytics
• Governance, Documentation, and Change Management

Required Qualifications

• 4+ years of direct Salesforce Administrator experience in a production environment
• Strong hands-on experience with:
• Salesforce Lightning Experience
• Configure, Price, Quote (CPQ)
• Sales Engagement / Cadences
• Salesforce integrations with third-party systems
• Proven experience supporting Salesforce users across multiple departments
• Experience with Salesforce security and access administration, including users, roles, permission sets, and governance
• Strong understanding of sales and marketing operations and CRM best practices
• Experience with declarative automation tools, including Flow, validation rules, and approval processes
• Advanced reporting and dashboarding skills
• Excellent analytical, problem-solving, and communication skills

Preferred Qualifications

• Experience with Domo and Salesforce-related analytics, writeback, or integration workflows
• Experience with HubSpot and Salesforce integration
• Salesforce Administrator Certification (ADM-201) or higher
• Experience with data migration, data cleanup, and API-based tools
• Experience in a SaaS, financial services, or professional services environment
• Experience working in an agile or request-driven enhancement environment