Lead Enterprise Information Technology Operations Architect

Lead Enterprise Information Technology Operations Architect Company: The Boeing Company The Boeing Company's Information Digital Technology and Security (IDT&S) is currently seeking a Lead Enterprise Information Technology Operations Architect to join the Enterprise IT Operations (EITO) Strategy & Integration team in Seattle, WA; Everett, WA; Plano, TX, Berkeley, MO; or North Charleston, SC. This selected candidate will lead the architecture and integration to support critical Enterprise IT Operations, including establishing the EITO Architecture Review Board, driving tool integration across the EITO ecosystem, supporting architecture efforts needed to transition to an integrated IT Service Management and IT Operations Management ecosystem. This candidate will need to be adapt at working with product teams and service consumers to develop an integrated strategy and technical roadmap and then translate that into clear, executive level communications. Characteristics needed to be successful in this role: Strategic thinker with the ability to see and influence the bigger picture, define architecture direction, scope, tradeoffs, and outcomes Dynamic, innovative, creative, curious, resilient, with the ability to lead through ambiguity to deliver positive impactful business results Excellent communicator who can engage across all levels of leadership; able to translate technical information into clear executive communications Able to lead and influence others outside of the organization Position Responsibilities: Designing the EITO architecture necessary to facilitate enterprise IT critical operations Stand up and lead the EITO Architecture Review Board Lead IT Service Management and IT Operations Management technology tool integration across the EITO ecosystem to ensure Lead architecture efforts needed to transition to a single unified Service Now instance Drive AI solutions across our technology and tools Spearhead Digital Product Release across IT Service Management Drive strategic architecture to enable enterprise Artificial Intelligence Operations (AIOps) Basic Qualifications (Required Skills/Experience): 10+ years of experience in at least one ServiceNow implementation program supporting Information Technology Service Manager & Information Technology Operations Management (ITSM & ITOM) 10+ years of experience with Information Technology architecture including IT Operations Management, IT Service Management, AIOps, Automation solutions 10+ years of experience with the ServiceNow platform 10+ years of experience working across organizations and interfacing with key stakeholders, including senior leaders 10+ years of experience communicating with technical experts and explaining difficult technical concepts to non-technical business users 1+ years of experience in designing, developing & optimizing AI/ML solutions, data science workflows, and analytics methodologies Willing to travel up to 10% Preferred Qualifications (Desired Skills/Experience): Bachelor’s degree or higher in computer science, engineering, information systems, data science, or related field Experience architecting AI solutions - can identify practical AI use cases, evaluate fit-for-purpose solutions, and govern responsible adoption across tools and processes Excellent communication skills and experience communicating with senior executive leadership Conflict of Interest: Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: $172,550 - $249,550 Language Requirements: Not Applicable Education: Not Applicable Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Safety Sensitive: This is not a Safety Sensitive Position. Security Clearance: This position does not require a Security Clearance. Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E – Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish) This site is for current Boeing Subsidiary Employees. If you are not a current Boeing Subsidiary Employee, you should not apply at this site. Please navigate to jobs.Boeing.com to apply to open positions for external applicants. If you are a direct Boeing employee please navigate to "Find Jobs" in Workday. Boeing is committed to protecting, connecting and exploring our world and beyond, safely and sustainably. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment that’s welcoming, respectful and inclusive of every teammate, with great opportunity for professional growth. Find your future with us.