Parts Counterperson

Job Description

Job Description

Parts Counterperson

The Parts Counter Person is responsible for customer service and retail sales at an auto parts store. In this position, your responsibilities include selling parts and taking inventory of stock in storage and, if necessary, on shelves

Why Work For Us?

At Twin City Dealerships, we believe in not just offering a job, but providing a fulfilling and supportive work experience. We value our employees and offer a comprehensive benefits package designed to support your personal and professional growth.

Our Benefits Include:

• Generous PTO 
• 401(k) Contributions
• Health Insurance
• Vision and Dental Insurance
• Disability Insurance
• Life Insurance & Cancer Policies

Perks and Community Engagement:

• Family Day at Dollywood 
• Annual Cruise Contest
• Community Support:  We actively give back to the community, including donations to United Way of Blount County and an annual can drive.
• Partnership with Tennessee Center of Technology: We’re passionate about fostering the next generation of talent. Through our partnership with the Tennessee Center of Technology, we hire students and donate vehicles and equipment to support their education.
• Saturday Lunches:  Every Saturday, we treat our employees working that day to a catered lunch as a small thank you for their hard work.

Parts Counter Person Responsibilities

• Oversee the parts sales process from start to finish

• Work with parts manager to locate any parts not in stock

• Complete special order part request for the customer

• Communicate with customer on parts status

• Communicate with staff and customers in a friendly and professional manner

• Must follow all company safety policies and procedures

• Understand and follow federal, state and local regulations applicable to industry

Parts Counter Person Requirements

• Previous experience at a dealership is a plus

• Ability to identify the problem quickly

• Knowledge of automobiles

• Effective analytical and communication skills

• Strong reading, computer, and mathematics skills

• Ability to learn new technology and repair and service procedures and specifications

• Minimum of 1 year in service department

• Ability to lift 50 pounds and work on your feet for extended periods of time

• Ability to work in a fast-paced environment

• Basic computer skills

• Positive, friendly attitude 

• High school diploma or equivalent

• Experience with auto parts sales (preferred)

• Ability to work in a fast-paced work environment

• Strong organizational and time management skills

• Detail-oriented, have a professional appearance and strong work ethic

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.