Key Holder

Reports to: Store Manager, Assistant Store Manager

POSITION SUMMARY

The primary responsibility for all positions is to WOW Every Customer Every Time and uphold the Core Values as determined by the management team. The Key Holder is responsible for the overall direction of store associates and coordination of store operations in the absence of key store management.

ESSENTIAL DUTIES AND RESPONSIBILITIES

● Responsible for opening and/or closing the store as dictated by schedule

● In the absence of management staff, serves as the “Manager on Duty” by directing the store team, and adhering to company directed policies and

procedures as they relate to the store operations; receiving of merchandise, store opening and closing processes, cash register transactions, daily cash

reconciliation, and inventory control.

● Resolve and/or report any issues pertaining the shift including employee, customer, product issues, etc.

● Enforce safety policies and procedures and serves as role model for safety.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

● High School diploma or General Equivalency Diploma (GED) preferred.

● Minimum of 6 months-1 year of retail experience.

● Technically proficient in computer systems including related software

● Gather and analyze data and maintain accurate records.

● Take initiative, assume responsibility, and execute thoroughly.

● Interact with staff at all levels of the organization.

● Possess a valid driver license with an acceptable driving record in accordance with company’s insurance carrier’s standards.

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.