Program Director

Job title: Program Director of Feeding Our Neighbors

Location: Bronx Center- 402 East 152nd Street, Bronx, NY

FLSA Status: Full-time, Non-Exempt

Classification: Professional

Department/Contract: Feeding Our Neighbors (FON)

Reports to: Division Director of Food and Housing Stability

Supervisory Responsibilities: Yes ___X____ No_______

Salary: $85,000-$90,000 per year

Summary: The Director provides administrative and programmatic leadership for the Catholic Charities Feeding Our

Neighbor’s Program (FON), a well-established Emergency Food Services program that has been meeting food insecurity

needs of vulnerable New Yorkers for over 40 years. The Program Director will be at the forefront of food inventory and

management, including management of the Program’s $7+ million-dollar annual food budget and all special initiatives

related to food insecurity. The Director will also oversee all the distribution and warehousing, inventory, food and quality

control and provide operational support to an extensive third-party emergency food pantry network across New York City,

Westchester County and parts of the Lower Hudson Valley. This role provides leadership to a dedicated team and

collaborates with community partners to secure necessary resources for the program’s success.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Program Management:

1. Oversee the day-to-day operations of the program including 38+ pantries and the Hub operations

2. Provide oversight and guidance for the SNAP program and case management services

3. Oversee all warehousing/distribution, ordering, logistics, quality and inventory control and data collection

matters for the FON program

4. Develop and implement operational protocols and procedures to ensure the program’s efficiency and

effectiveness to include strategies to improve warehousing and distribution processes, streamline

operations and minimize waste and forecasting replenishment and delivery needs.

Staff and Volunteer Management:

5. Directly supervise FON Management Team.

6. Recruit, train and supervise staff and volunteers

7. Ensure appropriate staffing levels to meet community needs

8. Foster a positive, inclusive and supportive work environment that emphasizes teamwork and service

excellence.

Fundraising and Resource Development:

9. Manage program budget of approximately $5 million, combination of government contracts, foundation

grants and private funds.

10. Oversee quarterly expenditures, especially allocations of food spending by programs.

11. Manage and assist with preparation of funding applications and/or reporting requirements for all funding

opportunities for the program.

12. Manage and analyze the coordination of data collection, contract deliverables, and annual metrics.

Community Engagement

13. Identify area(s) of unmet needs throughout the Archdiocese of NY and organize parish/community-based

initiatives and develop training and workshops for community leaders.

14. Advocate for the needs of underserved populations within the community, ensuring equitable access to

resources.

15. Develop working knowledge of the issues, trends, and legislative activity in the areas of hunger and food

nutrition.

Requirements

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are generally 9:00 AM to 5 PM Monday - Friday.

Additional hours, holidays and weekends may be required to meet program deadlines or client needs.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully

perform the essential functions of this job.

• To conduct site visits and outreach approximately 50% of the time, use public transportation or traverse city

streets, occasionally ascend/descend stairs, and be exposed to outside weather.

• Ability to work with the public and client population in underserved communities

• Participate in special events, meetings, forums, etc. at least 25% of the time.

Qualifications

Education and/or experience required:

• Master’s degree in social services, non-profit management or related field required

• Minimum 3 years' experience in food related inventory management and logistics

• Minimum 5 years in a management role; proven ability to manage staff in a high volume, fast paced

environment

Skills, Licenses, and/or competencies required:

• Familiarity with state and local health requirements for safe food handling and operations

• Familiarity with and compassion towards poverty and hunger related public policy

• Ability to work collaboratively with diverse stakeholders, including community members, organizations, and

government agencies

• Experience with budget and grants management

• Capable of handling multiple complex tasks including statistical analysis.

• Strong organizational, communication and time management skills.

• Excellent interpersonal, communication, verbal, written and public relations skills.

• Some knowledge of New York City resources and public benefits.

• Ability to travel throughout Manhattan, Staten Island, the Bronx and Upper Counties.

• Computer proficiency in MS Word, Excel, and PowerPoint.

• Bilingual (English/Spanish) a plus.

Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law.

Benefits

We believe in fostering a collaborative and inclusive work environment where your talent and skills are recognized, and you have the opportunity to grow both professionally and personally. We offer opportunities for professional development as well as the tools necessary to succeed in your career. Additionally, we provide competitive compensation and benefits, such as:

Full Medical, Vision and Dental coverage

Retirement plans

Paid time off including holidays – starts at 30 days

Flexible Spending Accounts

Tuition Reimbursement and other professional development programs