Assistant Clinical Manager

Company Overview

Select Home Health & Hospice (A Fortis Health Company) is a clinician-led and operated skilled home health care agency serving central Indiana. We provide expert nursing and therapy services designed to improve health, independence, and quality of life-all within the comfort of your own home.

Our highly trained clinicians are compassionate, dependable, and committed to delivering exceptional care with integrity and excellence. At Select Home Health & Hospice, we believe in putting patients first: "Select the best for your health!"

Want to learn more about us? Check out our website: Home - Fortis

Job Summary

We are seeking an Assistant Clinical Manager to support the clinical operations of Select Home Health.This position serves as a key resource to the Director of Nursing by assisting with electronic medical record (EMR) workflows, clinical documentation review, quality assurance and performance improvement initiatives, regulatory compliance activities, and various clinical and administrative functions. The Assistant Clinical Manager collaborates with the interdisciplinary team to promote high-quality patient care, ensure compliance with agency policies and regulatory standards, and support the overall efficiency and effectiveness of clinical operations.

Duties/Responsibilities:
Clinical Operations Support

• Assist with Homecare Homebase (HCHB) clinical workflows and daily operational processes.
• Support clinicians with documentation requirements, workflow navigation, and clinical system utilization.
• Monitor workflow queues and communicate issues requiring leadership intervention.
• Assist with implementation of process improvements related to clinical operations.
• Manage tracking systems that are external from HCHB regarding clinical operations.
• Perform other duties as assigned to support agency operations and patient care excellence.

Quality Assurance & Chart Auditing

• Perform routine chart audits to ensure compliance with agency, state, federal, and payer requirements.
• Identify trends and opportunities for clinician education and process improvement.
• Communicate audit findings and assist with corrective action plans as directed.

Reporting & Data Management

• Generate, distribute, and monitor clinical performance reports.
• Assist leadership with data collection and analysis related to quality indicators, productivity, compliance, and outcomes.
• Maintain accurate records and tracking tools to support agency initiatives.

Staff Development & Education

• Assist in the development and delivery of staff education and training programs.
• Participate in orientation and onboarding activities as assigned.

Quality Improvement & Compliance

• Serve as an active participant in the agency's Quality Assurance Performance Improvement (QAPI) program.
• Participate in Compliance Committee activities and initiatives.
• Support implementation and monitoring of corrective action plans and performance improvement projects.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer/tablet
• Must be able to lift 15 pounds at times.
• Regularly required to sit, talk, hear, and use fingers to operate a computer and telephone

Disclaimer:

This description reflects the general nature and level of work for the Assistant Clinical Manager position. It is not exhaustive, and responsibilities, duties, or qualifications may evolve with the organization or regulatory requirements.

Equal Opportunity Statement

Fortis Health is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Fortis Health prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Fortis Health conforms to the spirit as well as to the letter of all applicable laws and regulations.

• Minimum of one (1) year of home health clinical experience required.
• Qualified candidates may hold one of the following credentials: Registered Nurse, Licensed Practical Nurse, Speech Language Pathologist, Physical Therapist, Physical Therapist Assistant, Occupational Therapist, Certified Occupational Therapist Assistant.