Assistant General Manager W/ RESIDUAL INCOME!

Job Description

Job Description

Benefits:

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Free uniforms
• Training & development

Who We Are
Scenthound is revolutionizing dog grooming by shifting the focus from fancy haircuts to total wellness. Our unique membership-based model drives recurring revenue and long-term client relationships by ensuring dogs receive consistent, high-quality care. Our collaborative, performance-driven team is committed to safety, love, and the human-dog connection.

OUR NORTH STAR
We remove barriers so people can love and connect with their dogs every day.

VALUES
Dog First. One Pack. Bring Love. Seek Growth. Make a Difference.

Position: Assistant General Manager (AGM)
Are you passionate about sales, team leadership, and growing a business? The AGM plays a pivotal role in scaling revenue and expanding our member base. You’ll partner with the General Manager to drive membership growth, hit performance KPIs, and lead a high-performing, customer-obsessed team. If you’re hungry to close, coach, and convert—this is your role.

We offer hands-on training for candidates who bring proven sales success and a drive to grow into senior leadership.

Key Responsibilities

Sales & Revenue Growth

• Own the sales floor: actively drive membership sales and increase ticket size by educating clients on the value of regular wellness care.

• Consistently meet or exceed monthly revenue goals and sales targets.

• Implement high-conversion sales strategies and lead sales huddles, training, and performance coaching.

• Monitor and analyze sales metrics daily; adjust strategies to ensure team alignment with goals.

Team Leadership

• Recruit, coach, and retain top talent with a passion for hitting goals.

• Build a culture of accountability and motivation through daily stand-ups and regular performance feedback.

• Ensure all team members represent the Scenthound brand and deliver exceptional service.

Operations Management

• Support management in overseeing daily operations and optimizing labor efficiency, average ticket size, and rebook ratios.

• Maintain a spotless, safe, and welcoming environment for dogs and their humans.

• Ensure full compliance with safety, sanitation, and operational protocols.

Customer Experience

• Convert customer interest into committed members by showcasing the value of wellness-based grooming.

• Resolve issues quickly, using empathy and expertise to turn challenges into loyalty.

• Cultivate client relationships to drive referrals, upgrades, and retention.

Ideal Candidate Will Have

• Demonstrated sales success with a track record of beating quota.

• Energetic, persuasive communicator who thrives in a fast-paced sales environment.

• Strong coaching skills and the ability to motivate a team to reach and exceed goals.

• Detail-oriented and solution-focused with a proactive mindset.

Requirements

• Sales background with concrete examples of performance.

• Eagerness to grow into a leadership role (prior management experience a plus, not required).

• Physically able to lift up to 70 pounds and stand for extended periods.

• Reliable transportation and ability to work in a smoke-free environment.

What We Offer

• Competitive base pay, bonuses, tips, and paid time off.

• Performance-based pay increases.

• A high-growth, high-support environment with room for advancement.

Let me know if you’d like this tailored even further (e.g. for a specific job board, company tone, or franchise).