Spa Hair Stylist - La Concha Resort

Overview

The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment.

La Concha Resort is a modern luxury resort in Condado, Puerto Rico with history dating back to 1958. Epitomizing the fun "Latino Chic" lifestyle, offering stylish amenities and a hot nightlife to all guests. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let's create a collection of memories together!

Key Responsibilities

• Welcome and acknowledge all guests in The Spa, according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation.
• Consults with clients to fully understand desired service and final look requested; sets expectations for results and upkeep needed for treatments and styles.
• Provide a variety of haircuts and hairstyles based on client preferences and current trends, including both men's and women's cuts.
• Offer classic shaving services, beard trims, and other grooming services for male clients.
• Shampoos, conditions, dries hair, and applies other products to hair to aid in straightening, curling, or styling.
• Cuts, trims, and styles hair or hair pieces according to clients wishes.
• Waxes, bleach, shapes, shaves, or trims facial hair.
• Apply styling techniques such as: color, highlights, or perms hair according to clients wishes.
• Set up a workstation and/or treatment room with necessary products, equipment, and supplies to ensure guest comfort and safety.
• Responsible for maintaining ongoing communication with the hair stylist assistant based on specifications for services to be provided.
• Maintains clean, safe, and sanitized work areas.
• Creates and maintains service records for clients.
• Monitor and stick to the time schedule throughout the day.
• Promote and sell spa/salon services and retail products.
• Ensure that all areas of the spa-indoor and outdoor- are kept in order throughout the day.
• Deal with any guest requests and problems and satisfy their needs.
• Be familiar with cultural differences to meet all different customer needs.
• Be knowledgeable about etiquette and protocols.
• Serving guests at The Spa while providing the highest level of service possible in an efficient, courteous, and professional manner.
• Be knowledgeable about daily hotel operations, check daily event sheets, bulletin boards and be up to date with all changes, new procedures, and events.
• While performing the duties of this job, the Team Member is regularly required to walk, use hands to finger, handle, or feel objects, tools, or controls, and talk or hear. The associate frequently is required to reach with hands and arms.
• Occasionally required to stand, climb or balance, stoop, kneel, crouch or crawl.
• Specific vision abilities required by this job include close vision, distance vision, reasonable color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; and complete safety training and certifications.
• Develop and maintain positive working relationships with others, support the team to reach common goals.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information.
• Perform other reasonable job duties as requested by supervisors.

Qualifications

• Hospitality oriented
• Must hold a current Hair Stylist License in Puerto Rico.
• Min 2 years of proffessional experience in a spa as a Hair Stylist/Barber (preferred).

• Proficient in a wide range of cutting, coloring, and styling techniques.
• Experience with shaving, beard grooming, and other barber services.
• Ability to use hair styling tools (scissors, razors, clippers, etc.) safely and effectively.
• Thorough understanding of current trends in hair styles, cuts, perms, and coloring.
• Ability to stand for long periods of time.
• Excellent communication and organization skills.
• Able to lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds.
• Able to work quickly and efficiently, especially under pressure.
• Flexibility to work various shifts, including weekends and holidays.
• Fully Bilingual (Spanish and English)

Benefits

• 401(k)
• 401(k) Matching
• Health Insurance
• Vision Insurance
• Dental Insurance
• Paid Holidays
• Employee Discount

The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.