Storage Customer Service Representative

Storage Customer Service Representative Are you a people person? Do you love helping others? U‑Haul is searching for friendly, motivated people for the position of Storage Customer Service Representative. As part of a support team, you will be the face of U‑Haul’s exceptional service—ensuring that customers receive all the help they need along their journeys by inspecting and maintaining equipment. You will assist customers using up‑to‑date technology to dispatch and return equipment. This position offers on‑the‑job education. Our motto is Hire Fast, Pay Fast . Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement program Health insurance & Prescription plans, if eligible Paid holidays, vacation and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24‑hour physician available for kids Dental & Vision plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey’s SmartDollar Program Primary Responsibilities: Support the site manager with facility operations. Answer phone inquiries from active and prospective customers. Show storage units, explain the terms of rental agreements and prepare rental contracts. Perform general routine property cleanup and minor repair work. Ensure that all vacant storage units are clean, dry, secure and available for new customers. Perform other duties as assigned. Participate in ongoing continuous U‑Haul education through U‑Haul University. Minimum Qualifications: Driver’s license and the ability to maintain a clean driving record. Excellent communication skills. Available to work on weekends and holidays. Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or irritating chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods, both indoors and outdoors, of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted. Pay Range: $16–18 per hour. U‑Haul is an equal‑opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on request for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need‑to‑know basis. #J-18808-Ljbffr