Administrative Assistant III (Administrative Assistant) McAllen, TX

Administrative SupportPerforms complex (journey-level) administrative support work, including coordinating and monitoring aspects of the administrative regulatory operations for the Licensing department. Work involves providing internal administrative support including disseminating information, assisting with maintaining filing systems, and preparing and editing reports and documents. May provide guidance to others. Works under general supervision, with limited latitude for the use of initiative and independent judgment. NOTE: Must complete Licensing Department's annual in-service training in-person and any other training the Department Director deems mandatory as per the agency's policies, procedures, guidelines, and regulations. Any mandatory training that occurs outside of the designated duty station will involve travel, which may include overnight stays.Provides administrative and technical support to regional management and other Licensing personnel. Reviews and records essential information to ensure data integrity and confidentiality. Prepares, edits, and distributes information, correspondence, reports, studies, forms, and documents. Manages and schedules travel arrangements for regional Licensing personnel. Maintains calendar of time sensitive issues, meetings, deadlines, and notifies management of appointments and approaching deadlines. Maintains agency records to include in-office appointments, applications, and temporary event requests. Provides customer service to both internal and external customers.General office management duties. Provides administrative support associated with maintaining the office. Maintains a level of office supplies for the region to include submission of orders and completion of regional purchase requests, requisitions, and receiving reports. Maintains and reports record retention files, as needed. Ensures all information received for Licensing is date stamped, tracked, and distributed to the appropriate licensing personnel. May work with the inventory custodian to ensure all Licensing equipment is accounted for. May answer Licensing inquiries, conduct research, and explain rules, regulations, policies, and procedures.Creates and maintains spreadsheets, databases, and reports. May establish and maintain record-keeping systems. Reviews and proofreads documents and forms for accuracy and completeness. Maintains files and updates to the agency's database systems for work activities pertaining to licensing tasks.Completes all annual training assignments and attends licensing-related and other occupational training as required. Must maintain all Licensing related certifications. May prepare and compile presentation and training materials. May assist with coordination of agency-hosted training sessions. Performs related work as assigned.Graduation from a standard senior high school or equivalent and Three (3) years' full-time experience in clerical or administrative support work. Experience and education may be substituted for one another on a year-for-year basis.Knowledge of general office practices and administrative procedures. Knowledge of business terminology, spelling, punctuation, and grammar. Skilled in the use of electronic data and/or word processing office equipment and software including Microsoft Office (Word, Excel, PowerPoint, Outlook), PowerPoint and Adobe Acrobat. Skilled in exhibiting polite and professional communication via phone, e-mail, in person and mail. Ability to implement administrative procedures; to interpret rules, regulations, policies, and procedures; to communicate effectively; and to provide guidance to others. Ability to analyze and solve work related problems. Ability to work independently, perform as a self-starter and meet critical deadlines. Ability to follow instructions and communicate effectively both orally and in writing. Ability to maintain confidential and sensitive information. Ability to maintain files and records. Ability to interpret rules, regulations, policies, and procedures. Ability to collaborate with the agency employees and the public in a professional manner.Possess a valid Texas driver's license, if applicable. Additional certifications may be required to be registered, certified, or licensed in a specialty area.This position functions in a standard office environment. Must be able to move around the office to access filing cabinets, office equipment and move up to 20 pounds. Must be able to communicate and exchange information via phone, computer, in person and via electronic media. Must be able to perform repetitive use of a keyboard at a workstation. Must be able to work with overlapping deadlines. This position is expected to work in the office but may be eligible for situational or hybrid telework schedule upon completion of an initial probationary period. For teleworking, must have a secure, dedicated workspace with internet service, ability to maintain a reliable consistent work schedule and be available for meetings and group collaboration via Microsoft Teams or other platforms/applications during regular business hours.Veterans, Reservists or Guardsmen with an MOS or additional duties pertaining to the minimum experience requirements may meet the minimum qualifications for this position and are highly encouraged to apply:The Texas Alcoholic Beverage Commission reserves the right to adjust compensation based upon legislative mandates in regard to TABC's and/or an employee's contribution to the Employees Retirement System. In compliance with Senate Bill 321, agencies that hire a person who has retired from the Employees Retirement System (ERS) or the Law Enforcement and Custodial Officers Supplemental Fund (LECOS) on or after September 1, 2009, are required to remit a surcharge each month the return-to-work retiree is employed. Candidates meeting these requirements will be offered a lower base salary to cover the surcharge.The Commission will conduct a criminal history and driver record check with the Texas Department of Public Safety in accordance with applicable standards on all finalists for this position.More than one position may be filled from this posting.Applicants should clearly describe on their applications how they meet the minimum qualifications for the position. Qualifications may be verified through testing. Resumes will not be accepted in lieu of the completed application. Incomplete applications may not be considered.The Immigration Reform and Control Act of 1986 requires all new employees to present proof of eligibility to work in the United States within three (3) days of being hired. The Texas Alcoholic Beverage Commission participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.Males between the ages of 18 and 25 years, inclusive, may be required to furnish proof of either selective service registration or exemption there from as a condition of state employment. The Texas Alcoholic Beverage Commission adheres to the Veteran's Preference granted in Chapter 657 of the Texas Government Code and the Former Foster Children Preference granted in Chapter 672 of Section 1, Subtitle B, and Title 6 of the Texas Government Code.BenefitsRegular (Non-Commissioned) Employees Health Insurance Employees are provided comprehensive health coverage which includes prescription drug and vision benefits. Full time (30 hours or more a week) employees: the State pays 100% of the employee's premium and 50% of the dependent's premium. Part time employees: the State pays 50% of the employee's premium and 25% of the dependent's premium. Newly hired employees must complete a 60 day waiting period to receive health insurance benefits unless they are a direct transfer from another agency that participates in the Employees Retirement System of Texas Group Benefit Plan.Dental Coverage Employees and eligible dependents may enroll in a choice of dental insurance plans or a dental discount plan and pay a monthly premium. There is no waiting period for dental coverage.Tax Free Savings Accounts Employees may enroll in a flexible spending medical and/or dependent care account. These accounts increase take home pay by allowing employees to pay for planned out-of-pocket health and day care costs tax-free.Retirement When an employee qualifies, there is security in receiving monthly annuities upon retirement from State employment. Payments are based upon average salary, service credit and retirement date. All employees hired on or after September 1, 2015 will become immediate members of the State Employee Retirement System (ERS) by contributing a portion of their pre-tax monthly salary (9.5%) into a personal state retirement account. The State also contributes a percentage of your salary to the ERS retirement fund (not your personal state retirement account). To assist employees in meeting their retirement goals, employees may participate in a 401(k) or 457 Plan. Employees may contribute on a pre-tax or Roth after-tax basis.Life Insurance Upon enrollment in State health coverage, employees receive $5000 in Basic Term Life Insurance with $5000 of AD&D (Accidental Death and Dismemberment) coverage at no cost. Employees may enroll in Optional Term Life Insurance and elect 1 or 2 times their annual salary. Employees can also apply for 3 or 4 times their annual salary through Life Evidence of Insurability (Life EOI). Each election provides an equal amount of AD&D coverage. Premiums are calculated based upon age, salary and level of coverage purchased. For a premium, additional Voluntary AD&D coverage is available. Employees may choose an amount of coverage starting at $10,000 up to $200,000. Employees may also enroll eligible dependents. Dependent Term Life is available for a minimal monthly premium. The benefit includes $5000 term life with $5000 AD&D for covered family member.Texas Income Protection Plan (TIPP): Short Term and Long Term