Assistant General Manager

Description:
Restaurant Assistant General Manager

about us

Original ChopShop, a neighborhood eatery serving Just Feel-Good Food that's always Chopped-in-Shop with whole ingredients.
Since our first Shop opened in 2013, our mission has been to inspire others to just feel good by providing a warm, welcoming
place full of energetic people where guests can Fuel their Well-Being. Our team is eager to craft good-tasting, nutritious
food made for Every/Body. We threaded Original ChopShop together with bits and pieces of our hearts + we believe that food
should not only taste good, but make you feel good, too.


Our Philosophy? Good food makes people happy and if you're happy, we're happy.


what we offer

• An average 45 hour work week with 2 days off
• Competitive pay + a quarterly bonus program
• 401k with Company match
• 19 days of paid time off. A benefit you can actually use.
• Paid parental leave
• Experience Fund: an employee recognition platform that rewards tenure with memorable experiences!
• Health, dental, vision coverage eligibility
• A team that focuses on behaviors over results.
• Pet Insurance
• Mental Health Benefits
• Clear career path with multiple levels of career growth

position overview

As our Assistant General Manager , you make our team members and guests feel like family with your warm smile,
enthusiastic welcome and dedication to team building. You thrive in a hands-on, fast-paced environment and you know how to
clearly communicate to both team members and guests. You are the champion of hospitality in your shop.


what you'll do

• Be responsible for "Chop'n up Shop." To us this means creating uncompromising food experiences in a fast, friendly, accurate and clean environment
• Lead each shift with purpose as the values role model and brand ambassador
• Proactively build a starting line-up and bench of ChopShop team members; those that encompass our culture and have potential to grow within our Shops
• Foster a collaborative people first environment by high fiving team wins, setting priorities and delivering consistent honest feedback to all team members
• Engage with the local community through creativity and by executing the ChopShop brand/sales marketing and community involvement initiatives
• Drive shop sales and financial goals by cultivating team ownership and removing obstacles to succeed
• Forecast shop sales accurately and scheduling the shop team appropriately to enhance phenomenal guest experiences and business results
• Model all food safety and security practices, while ensuring all are adhered to consistently by shop team members
• Communicate openly and productively, sharing ideas, and finding solutions that help make the shops great
• Lead exceptional food, service, and facility standards through strong BOH and FOH accountability
• Taking on difficult conversations by effectively addressing performance and conflict issues swiftly
• Create memorable dining experiences by exceeding guest expectations

who you are

• 2-4 years of restaurant management experience; prior kitchen experience is preferred
• Shares a love for food and people
• Strong desire to add value and wants to give more to the team than they take
• Seeks out new opportunities that impact the well-being of the team, guests and business
• Desires to go the extra mile to take care of our guests and each other and has a reputation of strong leadership
• Understands the value of never settling; displays a commitment to results
• Belief that diversity makes for richer experiences; ability to connect and influence others
• Ability to perform basic accounting functions and has strong decision-making skills