Massage Therapist - Hotel Paso Del Norte - El Paso, TX

Job Description

Job Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable On-Call Massage Therapist for the Hotel Paso Del Norte in El Paso, Texas.

To learn more about Desert Spirit Spa, please visit our website

The pay range for this position is $24.00 to $25.00 per hour, based on experience and qualifications.

Job Purpose:

Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

• Guest Service
• The Massage Therapist is responsible for the providing high quality massage treatments to guests as laid out in the treatment protocols.
• The essential hospitality standards must be used at all times: eye contact, smile, speak first, engage in polite conversation, use the guest surname!
• Attending and participating in meetings and training sessions.
• Ensuring a clean, safe, and well-organized spa facility.
• Setting up spa and work stations, and ensuring cleanliness and tidiness throughout the shift.
• Assisting with keeping linens clean and tidy, and replacing them between sessions.
• Accompanying guests to and from treatment rooms.
• Consulting with clients to identify appropriate massage services.
• Providing massage services listed in the brochure.
• Maintaining records and filing documentation.
• Complying with all applicable standards, rules, and regulations.
• Provide a high level of customer service
• Maintain a current therapist license.

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

This job requires the ability to perform the following:

• Be an enthusiastic, helpful and positive member of the team
• Be professional, responsible and mature in conduct and behavior
• Be understanding of, encouraging to and friendly with all co-workers
• Be self-motivated and use time wisely
• Maintain open line of communications with each department
• Communicate pertinent information
• Respond positively to new ideas
• Openly accept critical/developmental feedback
• Be available to help other departments in emergency situations
• Perform other assignments as directed by supervisor.
• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

Other:

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Basic math skills are used frequently when handling cash or credit.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Vacation & Holiday Pay
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave
• Referral program