IT Workplace Administrator

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CEO & Founder at Blackmere Consulting | Executive Recruitment Expert | Cybersecurity, AI, Cloud, & Data Engineering Talent Architect

IT Workplace Administrator

Location: Remote – Austin, TX or Boston, MA ONLY

Are you someone who thrives in a fast-paced environment, enjoys solving complex technical puzzles, and finds satisfaction in making the workplace run seamlessly? One of Blackmere’s innovative clients is seeking a n IT Workplace Administrator for a 6-month temp-to-hire opportunit y supporting a globally distributed, cloud-native team.

This is more than just endpoint support — it’s a chance to contribute to the evolution of a secure, intelligent IT workplace. You’ll become an integral part of a small, high-impact team where your curiosity is encouraged, your voice is valued, and your work directly impacts how teams collaborate and innovate.

What You’ll Be Doing

As an IT Workplace Administrator, you’ll support both Mac and Windows environments, acting as a key support partner across IT, engineering, and security teams. Your core focus will be managing and optimizing endpoint platforms like Intune and Jamf, ensuring compliance, security, and performance across a variety of devices.

Your day-to-day will include:

• Configuring and managing endpoint tools (Intune, Jamf) for enrollment, policy, compliance, and software deployment
• Developing, testing, and deploying applications and security policies
• Handling escalated support tickets and partnering with the Engineering team for deeper technical troubleshooting
• Acting as a liaison between Workplace Experience and Engineering to ensure the smooth resolution of IT issues
• Supporting a range of SaaS applications, including Slack, Okta, and Google Workspace
• Using Jira to manage and track support workflows
• Writing and maintaining clear, user-friendly documentation for systems and support procedures

What You Bring

• 2+ years of experience with Intune (required) and/or Jamf (preferred) in a fast-paced or high-growth environment
• Strong comfort with Windows environments and working familiarity with macOS, or an eagerness to learn
• Experience with endpoint lifecycle management, compliance, and security standards
• Scripting skills in PowerShell, Bash, or similar for automation and efficiency
• Excellent communication and collaboration skills — you’ll support everyone from engineers to business users
• Familiarity with SaaS ecosystems and platforms like Slack, Okta, and Google Workspace
• Experience with ticketing systems, preferably Jira
• A degree in IT, Computer Science, or equivalent hands-on experience

Bonus Points For

• Certifications in Intune, Jamf, or endpoint security platforms
• Experience supporting globally distributed teams
• A strong troubleshooting mindset and desire to learn through exposure to new tools and technologies

Why This Role Rocks

This is a temp-to-hire opportunity designed to evolve into a long-term role — the ideal chance to demonstrate your value while being supported by a high-trust, collaborative culture. You’ll join a company on a mission to make the internet safer and more secure — and that mission drives everything they do.

You'll also be mentored by experienced engineers and work under a thoughtful and engaged manager who supports team growth, autonomy, and innovation. The environment is flexible, fast-moving, and filled with opportunity for learning. If you're passionate about IT service excellence, endpoint security, and expanding your technical horizons, this could be your next big move.

*****While this position is remote, we are only entertaining candidates who are currently located in the Austin, TX, or Boston, MA, areas.*****

Blackmere is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology, Customer Service, and General Business

• Industries

  Computer and Network Security and IT Services and IT Consulting

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