Field Service Technician (Mid-West & Ohio)

Field Service Technician

Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.

Our teams have the opportunity to provide a critical resource energy that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today's world demands.

Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions large and small that help people and communities thrive in the moments that matter.

At Rehlko, our team members are the essential energy that powers our organization's success. We are committed to fostering a safe and sustainable work environment where safety is everyone's responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!

The Field Service Technician will provide efficient, high?quality, and cost?effective service to customers. We are hiring 3 technicians to support different geographic needs within our service organization:

• Midwest Region Technician This role will support customer sites across the Midwest, including states such as MN, IA, WI, IL, IN, and MI. Some travel, including occasional overseas assignments, may be required.
• Ohio?Based Technician This role will primarily support a major project located in New Albany, Ohio. While limited travel may be required for initial training, the ongoing focus will remain on this project site. We are seeking candidates based in or within reasonable commuting distance of the Columbus, OH area.

Specific Responsibilities:

• Deliver an efficient and cost-effective service to customers, to ensure that:
• Maintain OEM certification status by keeping up to date with E-trainings, classroom trainings, and practical hands-on field tasks.
• Maximum availability of INNIO gas engines and related balance of plant is achieved through fast response, trouble shooting, and fault rectification.
• Scheduled maintenance is carried out to the required standard to avoid unnecessary replacement of parts and engine downtime.
• After hours callouts are responded to in a timely manner.
• Oil samples are taken, labelled and dispatched to the laboratory in accordance with agreed standards and procedures.
• Parts are selected, ordered and used correctly, with any parts that prove unnecessary being returned to the warehouse to keep waste to a minimum.
• Van stock is maintained in good condition, accurately inventoried, and the Parts Department is notified upon usage.
• Ensure that liaison and communication with the Service Manager, customers, and subcontractors on site is maintained at all times.
• Service Reports and recommendations provided in a timely and professional manner.
• Protect and develop the industry standing of Clarke Energy by building and maintaining positive relationships with customers, based on consistently professional dealings and attitude.
• Maintaining a high level of site housekeeping and presentation.
• Ensuring that company supplied equipment is well maintained and kept at a high standard of cleanliness.
• Maintaining tools in a good and safe working order and calibrated as required
• Support the Service Manager by supervising and training Apprentices and new employees as required.
• Follow and adhere to Health, Safety, and Environmental standards and regulations at all times.

Requirements:

• High level of skill working in the field with a minimum of 5 years field service experience.
• Large gas engine knowledge and experience.
• Electrical and/or mechanical knowledge.
• Willing to travel extensively and work alone.
• Willing to work overtime and weekends when required and travel away from home up to 80% of the year Monday - Friday.
• Reasonable level of IT skills.
• Desirable: Power generation knowledge and experience and knowledge of reciprocating gas engines and engine overhauls
• This requires the job holder to demonstrate that they are consistently trustworthy and professional.
• Reliable and dependable.
• Responsive to customers' needs
• Supportive and able to work well with colleagues.
• Effective in managing their time and workload.
• Prepared to work under own initiative and do what is required to get job done.
• Committed to quality and improvement.
• Willing to take responsibility for work and actions.
• Keen to seek out and act on ideas for self- improvement.
• In addition, it is particularly important to the success of this role that the job holder can demonstrate the following:
• Very adaptable and flexible does what has to be done, at times and locations required.
• Strong relationship building skills.
• Ability to supervise and motivate others.
• Effective communication skills
• Commercial awareness acts to minimize costs to Clarke Energy and customers.
• Effectiveness under pressure.

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

The salary range for this position is $35-45 an hour. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. Available benefits include medical, dental, vision & 401k.

Rehlko proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our PurposeCreating an energy resilient world for a better futureand Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Rehlko at

Rehlko is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws.

It is the policy of Rehlko to comply with all applicable provisions of the Americans with Disabilities Act (ADA) and corresponding national, state, local, or other applicable laws. Rehlko will not discriminate against any qualified associate or applicant with respect to any terms, privileges, or conditions of employment because of a person's physical or mental disability. Rehlko will provide a reasonable accommodation to associates or applicants with disabilities, in accordance with applicable laws. If you have a disability and require an accommodation in the application process or during the course of employment, please contact View email address on click.appcast.io. Rehlko is an equal opportunity/affirmative action employer.

Our Values:

• Curiosity Seek, learn, share
• Trust Go farther together
• Pace Focus to go faster
• Excellence Find the win every day