Production Supervisor

Production Supervisor

Date: Sep 18, 2026

Location(s):

Johnson City, TN, US, 37601

Company: A. O. Smith Corporation

Business Unit: NAWH

Workplace Setting: Onsite

Company / Location Information

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

Primary Function

Responsible for the efficient operation of Manufacturing Department, the direction of the plant work force and the meeting of daily production schedules. Supervises and coordinates activities of Leaders and workers. Verifies correct manufacturing processes are adhered to. Works with other operators, engineers and quality personnel to identify and resolve potential customer issues.

2nd Shift Schedule: Working hours from 3:00 PM to 12:00 AM.

Responsibilities

• Interpret and enforce company policies and procedures to Leaders and Operators.

• Responsible for establishing a safe workplace through employee involvement.

• Notify Human Resources of emergencies and employees needing first aid.

• Investigate all injuries; provide support on implementation of suggested corrective procedures.

• Initiate or suggest plans to motivate workers to achieve work goals.

• Responsible for timely notification of scheduled hours to leaders and employees.

• Responsible for completing employee time, absenteeism, and vacation paperwork or systems in a timely manner.

• Develop and promote positive relations with employees through effective communication of company policies and procedures.

• Responsible for investigating conflicts and the discipline of personnel within the Manufacturing Department.

• Responsible for coordination and implementation of the cross training program, the manufacturing training program and departmental rotation plans.

• Analyze and resolve work problems, or assist Leaders in solving work problems.

• Inspect products to verify conformance to specifications; analyze all nonconformances for root cause and implement corrective procedures.

• Confer with other supervisors to coordinate activities of individual departments.

• Study production schedules, estimate man-hours requirements for completion of job assignment and make appropriate action plans.

• Responsible for timely completion of all manufacturing production schedules including subassemblies, service requirements, and other department requests.

• Responsible for product quality in accordance with established Company guidelines and / or specifications.

Qualifications

• High School Diploma or GED

• Bachelor’s Degree in Business, Engineering or related field, preferred

• 3+ years of related work experience or training

• 2+ years of supervisory/leadership experience

• Experience in manufacturing and supervision

• Ability to prepare and interpret various metrics, and reports

• Ability to identify problems and take appropriate corrective measures

• Effective communication skills via written and oral

• Proficiency in Microsoft Office Suite; Word, Excel, Access, Outlook, etc.

• Proficient mathematical skills

• Valid Drivers License

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

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ADA Statement & EEO Statement

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Nearest Major Market:Asheville

Nearest Secondary Market:Knoxville