Senior Manager-Payments Consulting- US Debit

Job ID: 25021234Posted: 2026-07-28Location: United States; Phoenix, AZ, United States; Atlanta, GA, United States; New York, NY, United StatesSalary: $103,750.00 to $174,750.00 annually + bonus + benefitsSchedule: Full timeShift: DayWorkplace: HybridCareer Area: ProductCompany: American ExpressDescriptionThe Payments Consulting team delivers go-to-market strategies, deploys new and emerging payment solutions, and ensures a seamless transaction processing experience across more than 20 global markets. The team serves as a trusted advisor to internal and external partners, bringing deep technical payments expertise and insights from the acceptance channel to inform internal strategies and support merchants, processors, and partners in implementing solutions that meet their evolving needs.Within Payments Consulting, the Payment Product Partnerships team defines and executes the strategy to enable American Express products and processing capabilities with third parties in the acceptance channel to power transactions and promote a seamless checkout experience for Cardmembers. This includes proactively identifying and engaging new entrants and innovators, growing existing third-party relationships, managing the related relationship governance and oversight, and deepening partner relationships with American Express.ResponsibilitiesHow will you make an impact in this role?Advance adoption of Amex debit capabilitiesManage processing partner relationships, integrations, and compliance; regularly engage with external partners on debitDevelop thorough documentation and operationally sustainable processes to ensure consistent resultsNegotiate complex contracts with partners and customersCreate and expand relationships with key external debit partnersDevelop technical proficiency and requisite fluency with network capabilities, including connectivity, specifications, and processesCollaborate broadly, sharing roadmap and interoperability considerations, and thought-leadership regarding U.S. debit normsBuild strong positive relationships within Amex, including network, issuing, legal, pricing, policy, technology, and relationship management teamsMaintain deep and current knowledge about the payment services industry, debit and U.S. market trends, new and existing technologies, products, and servicesQualificationsMinimum Qualifications:Minimum 3 years’ experience in the processing and acquiring of U.S. debit cards with processor, debit network, or acquirerSound technical aptitude, analytical, and problem-solving skillsDemonstrated ability to guide, contribute to, and execute on strategies to deliver outcomes aligned to business goals in matrixed organizationsExperience negotiating complex contracts with partners and/or customersProven ability to build, maintain, and leverage strong relationships with internal and external stakeholders, including industry partnersTrack record of leading through change, challenging the status quo, and leading and producing results with or without authorityExcellent communication and interpersonal skills with the ability to articulate and illustrate complex issues in a simple, non-technical mannerStrong work ethic and organizational skills, with high level of intellectual curiosity, initiative, drive, and attention to detailPotential travel required within U.S. (~10%)Bachelor’s degree or equivalent industry experience required.Preferred Qualifications:Expansive and active network across payments industry.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.About the TeamAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.