Customer Service Representative
Taji Inc
Job Description
Job Description
Join Our Team as a Customer Service Representative at The UPS Store Grass Valley!
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
**Duties:**
- Communicate with customers face to face, via phone and email, to assist with inquiries and issues
- Educate customers about our products and services
- Upsell products and services to customers when appropriate
- Perform data entry tasks accurately and efficiently
**Skills:**
- Strong communication skills
- Excellent phone etiquette
- Proficiency in bilingual communication a plus
- Experience in sales or upselling is a plus
- Prior experience in customer service roles
- Proficient in data entry
This position offers the opportunity to work in a dynamic customer service environment where you can utilize your skills to provide top-notch service to our clients.
Job Type: Part-time/ Ful-time
Benefits:
- 401(k) matching
- Flexible schedule
- On-the-job training
- Paid time off
- Referral program
Shift:
- Day shift
- Evening shift
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Powered by Homebase. Free employee scheduling, time clock and hiring tools.Vacancy posted 4 days ago
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