Tax Assistant

Position Description

Job Summary: The Tax Assistant supports the operations of the Special Inventory Tax Section within the Harris County Tax Office. This role is responsible for processing tax-related filings, providing customer service to various types of dealers, maintaining accurate records, and supporting interdepartmental requests. The Tax Assistant ensures compliance with applicable tax laws, confidentiality requirements, and departmental policies while contributing to the efficient administration of special inventory tax functions. This is a full-time, in-office position. Remote work is not available unless specifically authorized based on operational needs. Essential Duties

• Process current and prior year Declarations, Monthly Statements, and/or payments received from various types of dealers.
• Process amended Monthly Statements and/or Declarations per dealer request.
• Write and mail various letters of correspondence to the dealers.
• Research return mail.
• Assist dealers over the phone, email, fax and in-person.
• Adhere to strict confidentiality laws regarding dealer records.
• Assist other departments within the Tax Office, County Attorney's Office and the Harris County Appraisal District with requests using the Special Inventory Tax system.
• Research historical documents and appear in court as required by court subpoenas (as needed).
• Performs other duties as assigned

Harris County is an Equal Opportunity Employer

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Requirements

Education: High school diploma or GED equivalent from an accredited U.S. institution. Experience: Minimum of one (1) year of experience in clerical and/or administrative experience in tax, finance, or accounting-related role. Minimum of one (1) year of experience in handling customer service inquiries. Knowledge, Skills, and Abilities: Comprehensive knowledge of special inventory tax regulations and compliance requirements. Advanced understanding of tax records management and reporting procedures. Strong knowledge of open records request processing and legal guidelines. Customer service principles and conflict resolution strategies. Proficient in Microsoft Office Suite and tax-related software systems. Leadership and team coordination skills. Strong problem-solving and decision-making abilities. Excellent verbal and written communication skills. Ability to train and mentor staff. Organizational and multitasking skills. Proficient in handling sensitive information with confidentiality.

NOTE : Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Preferences

Preferences: Up to one (1) year of specialized or technical training beyond high school.

General Information

Work Environment: Work is performed primarily in an office setting subject to frequent interruptions with extensive work at a computer workstation. This is a full-time, in-office position. Remote work is not available unless specifically authorized based on operational needs. Sedentary role with light physical effort required, however, it may at times involve long periods of standing, walking, bending, reaching, stretching, climbing, lifting up to 30 lbs. or similar activities (e.g., filing, delivering, sorting). A frequent volume of work and deadlines impose strain on a routine basis. The position may occasionally require extended hours during peak tax periods or special projects. Regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination). Physical Demands: This role is a standard office role that requires remaining stationary for long periods of time. At times, boxes or equipment must be transported weighing up to 30 lbs.

Employment may be contingent on passing a drug screen and meeting other standards. Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

Harris County Employee Benefits

Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.

The following benefits are offered only to Harris County employees in regular (full-time) positions:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Wellness Plan
• Life Insurance
• Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account

Paid Time Off (PTO)

• Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
• Eleven (11) County-observed holidays
• One (1) floating holiday per year
• Paid Parental Leave*
• Sick Leave

Retirement Savings Benefit

• 457 Deferred Compensation Plan

The following benefits are available to Harris County employees in full-time and select part-time positions:

• Professional learning & development opportunities
• Retirement pension (TCDRS defined benefit plan)
• Flexible work schedule*
• METRO RideSponsor Program*

* Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas.

In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.

For plan details, visit the Harris County Benefits & Wellness website: