City Attorney

Scheduled Hours per week: 34 A NON-MERIT vacancy exists in the Office of Information Technology. You MUST be a merit (full-time), non-merit (part-time), or temporary employee of the general Baltimore County Government to apply for this position. A referral list will be established based on the examination as outlined below. Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan. Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time. Please list all promotions and changes in job duties due to reclassification as separate work experiences on your application. You must include the dates of the promotions and reclassifications. Responsibilities Under general supervision, lead desktop projects and assign resources, insure desktop coverage, complete performance evaluations and responses, troubleshoot, and repair PC hardware, software and peripherals in a timely manner. Responsible for PC Bulk Buy, which includes receiving PC’s, creating enterprise and agency images, annual county-wide inventory and surplus PC equipment. Respond to Emergency Operations Center (EOC) activations and lead and insure technical coverage during activation. Respond and coordinate OIT disaster recovery events, both planned and unplanned. Create documentation for each event and provide updates to senior management. Provide technical support to the County Executive and Administrative offices. Provide technical support to agency computer users regarding system hardware, software applications, peripherals, including rotational 24x7 on‑call support. Provide documentation of work performed through the use of Service Center. Receive PCs, unpack, inventory, develop base images and add‑ons, deploy images, deploy PCs to agencies, manage replacement process to minimize impact to agencies. Perform annual countywide inventory. Approve leave requests and complete performance evaluations. Assign staff to desktop and OIT projects. Manage Desktop Unit related projects, working with various OIT units, agencies and co‑workers. Provide back‑up support for agency LAN Administrators and OIT desktop unit. Manage tasks and prioritize work to optimize customer satisfaction. Qualifications Required Qualifications Possession of a high school diploma or an appropriate equivalent. At least six (6) years' experience troubleshooting and repairing PC hardware and software and peripherals in a networked environment, including at least three (3) years' experience leading a technical team. (Additional education in PC repair and support or a related field may be substituted on a year‑for‑year basis for the required troubleshooting and repairing PC hardware and software and peripherals in a networked environment experience.) Licenses and Certifications Possession of a valid driver's license equivalent to a non-commercial, class C Maryland driver's license. EXAMINATION PROCEDURE Qualified applicants will be assigned a rating based on an evaluation of their training and experience, as submitted on their application and supplemental questions. Applicants are advised to state the dates, duties and responsibilities of past and present experience clearly and completely for evaluation purposes. Conditions of Employment This position works an average scheduled workweek of 30-34 hours, Monday through Friday. May occasionally require additional hours, which may include weekends, evenings and holidays. Physical and Environmental Conditions The work of this position involves the moving and setup of computers and office equipment. This position also requires travel to various locations within the county and may require use of personal vehicle. Medical Examination and Employment Background Investigation Applicants selected for an appointment to a position in Baltimore County must successfully complete a physical examination and drug screen and an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check. Employment Benefits Health Insurance (medical, prescription, dental and vision) effective first day of the month following hire if enrolled online before that date. Flexible Spending Accounts. Life Insurance. Retirement. Paid Leave: Sick leave, vacation leave, holidays (10 holidays for 30-39 hour employees, 2 for 29 or fewer). Bereavement, jury and military leave available. Direct Deposit required. Deferred Compensation: 457 retirement plan. Equal Opportunity Employer Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants. #J-18808-Ljbffr