BDC Representative / Call Center Representative

Full job description Earl Stewart Toyota is hiring for important positions in our North Palm Beach Customer Service Call Center. This position will include on-the-job training. Priorcallcenter experience making outbound calls as well as fielding inbound calls ispreferred, butnot required. BDC Call Center Agent - Benefits Hourly rate, plus bonus! Family Owned and Operated Medical, Dental, and Vision Insurance 401K andadditionalbenefits Accrued Vacation & Sick Time BDC Customer Care Specialist - Responsibilities Promote and seek out opportunities to deliver a top-notch customer experience Work closely with the BDC Manager to schedule appointments Complete outbound phone calls as assigned by the BDC Manager Answer inbound phone calls Stay informed aboutproductupdates Maintain a business casual appearance BDC Customer Care Specialist - Requirements 5-day work week, rotating weekends Mathematical skills to calculate figures and amounts such as discounts and pricing Ability to interpret and follow instructions shared in written, oral, diagram, or schedule appointments Clean driving record & valid driver’s license Great customer service skills & motivation to be successful Able to multitask Able to communicate persuasively with customers to set appointments Excellent computer skillsrequired Excellent phone presence Automotive experience helpful but notrequired Great communicationskills 18+ years of age or older Why Choose Earl Stewart Toyota? Wedon’tjust sell cars —we’rebuilding a workplace community based on trust, transparency, and growth. Our team of over 150 employees — from allwalks of life— thrives in a culture of mentorship, continuous improvement, and mutual respect. Whetheryou'restarting fresh or continuing your professional journey,we support you every step of the way. #J-18808-Ljbffr