Jewelry Sales Associate

Job Description

Job Description

Join our small team as a Part-Time Jewelry Sales Associate, where your enthusiasm and customer-focused mindset will shine! In this dynamic role, you'll be the friendly face guiding customers through their jewelry shopping experience, showcasing our stunning collections, and providing expert advice. Your energy will help create a welcoming atmosphere that encourages engagement and memorable service. Whether speaking with customers over the phone or managing retail transactions, you'll play a key role in helping customers find the perfect pieces while ensuring smooth store operations.

Duties

• Greet and assist customers with warmth and genuine interest
• Set up and put away inventory/displays each day
• Help customers select pieces based on occasion, budget, and style
• Operate POS (Point of Sale) systems for retail sales transactions, including cash register operations and cash handling
• Explain product details — metals, gemstone quality, and care instructions
• Windex cases, organize displays, and ensure merchandise is well-presented
• Maintain accurate cash drawer handling and perform basic retail math for transactions and balancing registers
• Demonstrate excellent phone etiquette when answering inquiries
• Support merchandising efforts by arranging jewelry displays to attract customer attention
• Assist with inventory management, including stocking and organizing jewelry items efficiently
• Gift wrap purchases for customers
• Build relationships with repeat customers
• Create work order tickets, custom order or service-related, accurately and notify customer via phone when item is ready
• Assist with posting on Facebook Marketplace, Etsy, eBay

Qualifications

• Previous retail sales experience, preferably in jewelry or fashion is a plus
• Familiarity with online POS systems
• Strong communication skills with the ability to engage customers confidently
• Excellent phone etiquette and customer service skills are essential for building lasting relationships
• Ability to handle cash register operations, cash handling, and cashiering with accuracy and integrity
• Willingness to learn

Why Join Us

• Growth potential - this part-time role can grow with the business and for the right applicant could turn into a full time position sooner rather than later
• Commission opportunities on top of base pay
• Friendly, low-pressure work environment
• Flexible part-time schedule

Join us in creating memorable shopping experiences by combining your passion for jewelry with your exceptional sales skills! We’re dedicated to supporting your growth in a lively environment where every day offers new opportunities to shine.

Pay: Starting at $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Commission opportunities

Work Location: In person

We are a female-owned, family-oriented, full service jewelry store right in the heart of Ortega Village. Our mission is to provide quality service and curate fine jewelry to our clients all the while giving God the glory.

We offer a safe space for the community to shop and feel welcome. We are blessed with the opportunity to serve our community and we strive to build a relationship with everyone who enters our store. It is our goal to provide our customers with jewelry and watches that accentuates their personality, individuality, and style.

Fun fact about our name: My father is the only son in his family so the St. John name ended with him. I decided to name my store St. John's Jewelry to honor him and to keep the legacy going. It's just a plus that we're also so close to the St. John's River!

Company Description

We are a female-owned, family-oriented, full service jewelry store right in the heart of Ortega Village. Our mission is to provide quality service and curate fine jewelry to our clients all the while giving God the glory. \n\nWe offer a safe space for the community to shop and feel welcome. We are blessed with the opportunity to serve our community and we strive to build a relationship with everyone who enters our store. It is our goal to provide our customers with jewelry and watches that accentuates their personality, individuality, and style.\n\nFun fact about our name: My father is the only son in his family so the St. John name ended with him. I decided to name my store St. John's Jewelry to honor him and to keep the legacy going. It's just a plus that we're also so close to the St. John's River!