Retail Service Representative

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The Fountain Trust Company, a $680 million-dollar community bank with 16 locations in west-central Indiana, is searching for a motivated professional to join our team. This is a full-time position located in the Lafayette, IN area.

Essential Duties and Responsibilities

• Greet and acknowledge customers in a courteous manner
• Process debit and credit transactions for customers
• Open new accounts
• Assist with customer relation issues
• Maintain and balance cash drawers and vaults
• Promote bank products and services
• Follow bank policies and procedures
• Follow compliance procedures with all bank regulations
• Other duties as required by the position or assigned by manager

Skills Required

• Strong decision-making skills
• Strong work-ethic and attention to detail
• Positive approach to interactions with customers and co-workers
• Excellent verbal and interpersonal skills
• Ability to multi-task
• Basic computer knowledge
• Reliable attendance
• Ability to lift up to 40lbs. when necessary
• Ability to travel to other branch locations as needed
• Bilingual in English and Spanish is a highly preferred skill

Education and Experience

• Associate's degree preferred.
• Prior customer service, retail or cash handling experience will be considered.